buying another shop (LOAN APPROVED!)

Hello, Mike. Great news. The underwriter has final approval on your loan, and now we are working with Ryan on the final flood review request to get this finalized. Let's go.

Wrapping up the meetings. I'd much rather be allowed to have a franchisee be someone who's worked here or worked at an Augusta location like I hate personally. Like, when people just start businesses because they have money and they don't know what it's like to work outside, they don't always work, like, what it's like to grind and work in the rain and all that sort of thing. So I feel like it's part of our culture for the owners to know what that now headed back over to command center for their meetings this morning. Kind of talk with Marcus about the transition plan for the next general manager. Since he'll be moving out and starting his location. He's going to be down in Redmond. It's like an hour and a half away. But he's always wanted to start his own, so he's going to be starting there using the 3F program, the franchise fee forgiveness program. So someone works at any location for Augusta long here for two years, they get to start a location without any franchise fee. And so he's going to be taking advantage of that. So we're just kind of going over the transition plan and who's going to be in line to take over his role here at the local shop.

We are late to command center. Run, run, run. Part of the reason why we need another headquarters is because here, the biggest limiting factor we have is parking. We literally run out of car parking spots. I'm gonna have to park the way he's running. We're late for the meeting.

Good morning, everyone. Welcome to Augusta Nation. All you virtual people and the people here.

See our wonderful. And the audience. Yes.

And I think that's about all I have. And Mike, do you want to update anyone on the building?

This is the last time you will ever see this virgin piece of property sitting here in all of its glory. What a week.

Week together.

Like, it's just so frustrating. We're still just trying to go through a loan process. It's been pretty painful. So I can't pay for the whole thing with cash. I need debt. We're just working on it, man. We got to figure this thing out. That's all I can say.

I've done a lot of coaching calls recently with franchisees, and a lot of you have been named individually. You guys are doing awesome franchisees. Love your sport as well as myself. So even though I don't interact with you guys all the time, I'm in the Bellingham account, Mount Vernon account, and I'm in all the franchisees accounts on coaching calls. So thank you, guys.

That's all, folks.

Cool.

Hey, what's up, everybody? It is Lee with Augusta here, and I just want to steal the vlog for one second to let you know that we have five trainings available coming through the end of this year and into 2023. Okay, so where you're doing one training per month? September through December, and then we're doing one training next year in February. That's planned right now. And we have limited spots available to join the franchise. So if you want to join the franchise, get on the winning team, wear the Augusta Gold with us. Book a call with me. We are doing limited spots this year. Way less spots than last year. We're only doing 50 spots this year. So if you want to get in, I want you to get in. I want to change your business. Mike wants to change your business. And we want to help accelerate the professionalism and in the lawn care landscape industry. So join us and book a call with me.

Thanks, guys.

Let's talk about customer service. I've been calling companies since 5am and this Roto Reader song that goes through your mind, it's not legit. I called them for their 24 hour service. Nope. Not even answering the phone. Neither did Gary's Plumbing. Laverne's was the best.

Hey, you're mentioning names, it's gonna hurt people's feelings.

Oh, they'll never meet them. They're just such wonderful companies. But today they were not on top of their game.

24 hours by foot.

Nope. Yeah, we can really call it a show because it's in five units. If you don't laugh, you'll cry. I mean, we have. We have people going out and coming in the units today. It's gonna smell really bad, you know.

Mask the smell of smoke. We got this.

Of course we got this.

It'll be a quick one. It'll be quick. And he said, like, you find the main, you throw a line in there. It's like it's a 30 minute service.

He crawled into the house and took me a video, but he can't get it undone.

But if we're all clogged, it means the main is right.

So he showed me under there, but he didn't have the pits full pipes, and he couldn't get the old thing off.

All right, cool. I gotta get my stuff. I just Ran down.

For being someone who builds software. I get very, very frustrated when it doesn't work correctly. Which basically is a setup for failure when we have to deal with so many software packages. Like this morning I had to have a meeting with Lonnie because the software is not sending out mass emails like it's supposed to for the franchisees. This type of stuff just bogs me down and ruins my day. Now I get it. I know how hard it is to build software and when you improve it, there's so many bugs. I get it. But it really wears on me. See, what some people don't realize about software, it's like building a house. You can build the entire house and everything is operational. But if you want to move a load bearing wall, you, you basically have to tear apart like a whole bunch of the other parts of the house. It's like major construction and it has a whole bunch of ripple effects. So you want to change a feature, add something to a piece of software. Well, you could. You actually create a whole bunch of other issues. Like you know, if you take out a wall, you got to take out the plumbing, you have to take out the electrical, you have to remove doors and windows and all the rest of it. And so same thing happens with software. I understand, but it doesn't take away from the fact that having construction done while you're trying to live in the house is not fun. And trying to use software, it's trying to be improved and is also not fun.

Had to get my water bottle and just for Lee, he gave me this. He loves Essentia because it's alkaline. Very good. And Keith Calfus drinks it too.

So this is the software I use for my morning masterminds at the franchise. It's called Streamyard. What's cool about it is we kind of do announcements, then we go through questions and then like education. So other types of wealth building type of things, whether it be the business side or investing, stock market stuff, real estate, whatever. So that's what I'm about to hop on right now. I'm running a little bit behind. But then we also have our where they submit their questions. So there's five of them this morning. It looks like they fill out a Google form and then we basically go live. So we're jumping into right now.

I'm gonna work on that and then I'll make sure that I have a four that gives out. So if you're wanting to do Christmas lights that we put that on your site, we're gonna take that Modify it slightly, but use as much as you possibly can in terms of design and integrate that. So I will be working on that next couple weeks. We're working on creating a website similar to this, like a landing page for some of our locations. Last year did Christmas lights and they just crushed it. So we had a training event in Memphis, Tennessee last weekend and a lot of people are gonna try doing it this year and they crushed it last year. So it'll be really good to see if they can use this to stay busy November, December and January especially. And so we're trying to just improve the site to make it more of a landing page for this specific service so they can drive traffic to it. Cause a very cost per click and lead driven type of business. Cause it's such a narrow window of time to get the clients. So we're working on some things right now in terms of the Christmas lights and using it as a service for the website. Okay, so the banker just contacted me and the loan has been approved. That is for the Mount Vernon location. We bought some property for them and it is not the headquarters. Unfortunately the headquarters is not anywhere close to being approved. And. But this is a good one though. We need to get this as well because we want to have a place for them to actually just establish the roots and start to grow down there. And honestly, part of this is a vote of confidence in Caleb, who the general manager that was just so flexible in moving down there and has been such a great support. I wanted to show like, hey, this is a long term thing and I'm committed to that location in the long term. So part of it's that and we're using it as a way to also have the shop. There's gonna be a rental property on the land there as well. So it's gonna be good. So now what I need to do is focus on getting the gravel installed, the fence installed, and setting up all the contractors to actually get the whole property ready for us to move in as soon as possible. Hopefully in a week or two. So I lied yesterday. I said that landscape is business course was live, but it actually isn't. By the time you're watching this, it is live, but there's a couple delay days delay. So right now Zach is watching it. All right, let's see if we refresh this bad boy and see what it looks like. Boom. Oh yeah. Let's go. Now we're talking. Now we're talking, baby. Let's go. Check this out. Check this video out. You click on the video and it plays inside of the whiteboard. Good job, Zach. Okay, Steven, it's a favorite part of your day, which is thumbnails. I didn't know how this would play off of tomorrow's video. When you open it with. Oh, right, right, right. Oh, I see. You're trying to hype it up for tomorrow's video. Not necessarily. But, like, I. I was gonna play off of it in the thumbnail with different text. I need a loan. What if it was more like unexpected 334k invoice?

What? I can't pay it. I can't pay it. Yeah, that's good. Put that in the thumbnail. Oh, yeah, that'd be. Yeah, yeah, yeah, yeah. I can't pay it. Should be in the thumbnail. I think that's all you need right there. That's good. Unexpected. 3,40. I can't pay it in the title. Error in the thumb or just unexpected Invoice. Dot, dot. I think that look good. And then in the title or the thumbnail will be I can't pay. Exclamation mark. There we go.

I just got back my 2021 tax returns. All four of them. So I'm assessing the damage and then getting ready to pay Uncle Sam a lot of money.