Mike Andes shows a customer asking for a discount two ways to lower the effective cost: do just the front yard now, or schedule the full job in two months for 10% off. The customer chooses to pay full price and do it all this month.
Chapters
Sorry man, the price is just too high. Okay, well if I bring the price down by $500 in the estimate would we may be able to make a deal? Oh that totally makes sense. So it sounds like price is the main concern right now. So we do have two options and we can totally work with you on bringing that price down. The first thing we do is just do the front yard only and we'll work on the backyard once your budget permits. The second option is we go ahead and schedule the whole job to be completed out in our off season. So about two months from now, if you do it then we can give you a 10% discount because we aren't as busy. Which of those two options seem fair to you? Honestly, I kind of need the job completed this month so let's go ahead and just get the whole thing on the schedule. I really appreciate you working with me.