Short on-site transcript from a YouTube video by Mike Andes (June 15, 2023). Two speakers from Augusta Lawn Care discuss a customer appointment to assess hedges and mowing. They note the customer previously had her brother-in-law mowing, point out visible features (chain-link fence), and emphasize that edging (a stickler point for the customer) will be done; the estimate/appointment is accepted.
We don't want their older.
What is it? Brother in law mowing the grass anymore. Augusta Lawn Care can do that. Very good.
I'm Mike from Augusta Lawn Care. We had an appointment just to look at the hedges and things. We're gonna be mowing.
Here starting tomorrow.
So right there you can see the chain link fence.
All along there. We're just going to trim all the way back just so you can.
See the fence.
You notice at the beginning she was a little bit more apprehensive. She has her brother in law mowing the grass. You gotta be careful with like family and things. And by the end she's like, you know, I want you to do it. I will make sure that the edging is done because you could tell that was a stickler point for her.
What it needs is what's a straight edge or a metal edger. And we actually create a trench in there along. Right along that concrete. Yeah, I know what this concrete about, but I just didn't get it from the other person. Oh, really?
Because her previous person, I. E. Her family had said that they were going to do the straight edge against the concrete and they haven't been doing it. So I said, hey, tomorrow I'll make sure that we actually go over this with you in person.
