A short transcript excerpt from a YouTube video in which Mike Andes and Chuck discuss selecting a general manager (GM) to run a $300k lawn care business. Mike emphasizes accountability, support structures (regional manager oversight), and that the incoming GM will report to Chuck. Chuck highlights time management, being a self-starter, and researching pay-for-performance (P4P) as important hiring signals.
Sometimes the people that check all the boxes when they come in, they don't work out and they'll surprise you. So taking someone like that that might have gone through some trouble financially plugging them into the systems of Augusta and having the support and having a regional manager to keep you accountable and keep you on track and keep you motivated, I think you'll do great. When I leave here, this business has to be ran by somebody and that somebody is going to report directly to Chuck. So I feel it's right that he has some sort of say in who that person is.
So here's my thoughts. I am learning the biggest strengths that I am seeing in general managers across the board for all of our LOC is time management and being a self starter. If I had a position and I interviewed him and he did his research on P4P and all those things, thumbs up, I'd hire him.
