Mike Andes talks about how negative reviews can paralyze business owners and push them toward fear-based decisions. He reframes how to think about criticism so it stops hurting your business.
Negative online reviews.
Now I know it is painful as.
All get out when you are like.
Me and you like to make other people happy. And when someone puts.
A negative online.
Review, you might even in yourself know.
They'Re wrong, but.
Yet it's extremely debilitating and it just completely locks you up from growing your business because you're afraid of getting more.
Of those online reviews.
And I see people make bad choices in their business and they'll even eat thousands of dollars worth of mistakes or costs because of the fact they don't want a bad or.
Negative online review.
When in my mind.
A negative online.
Review is the opportunity I need as an owner to demonstrate how professional I deal with customers. They might be 100% satisfied.
