Mike Andes tells how an Augusta Lawn Care owner tripled revenue through acquisition, then had to confront his own inadequacies as a leader. Andes argues that harsh feedback from critics matters more than reassurance from friends when you're trying to grow.
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An owner inside of Augusta Lawn Care recently did an acquisition and tripled the size of their business overnight, from 500,000 annual revenue to over $1.5 million in annual revenue. And the business was really running very well. And the realization when you grow your business is the fact that you have inadequacies, lacks and failures. And as a leader, you can seem very deficient. In my opinion, realizing that and feeling that way is actually the first step to being able to change, improve and adapt and become a better leader. Someone who doesn't see those things in themselves, their inadequacies, their failures, and where their lack is likely will never improve, change, or be able to adapt to new circumstances. And if, like, well, I don't know what my inadequacies are. I don't know what I'm deficient in. Don't ask your friends, listen to your enemies.