Transcript of a coaching conversation (YouTube video) in which host Mike Andes and a speaker discuss a high-performing employee who is 'snippy' when mentoring new hires. The speaker says the employee recognizes the problem and apologizes, and Mike Andes advises framing development as a shared effort with concrete benchmarks and a roadmap to move the employee toward management.
The biggest question is, does he see this as an issue?
I've got a guy who I think is awesome. His problem comes with, like, mentoring the new guys. He can definitely be a bit snippy with them. Every year he says he wants to move into this management position, but then every single year, we kind of have the same kind of issue, and I end up taking it back just to, you know, I don't want to lose my best producer, but at the same, how do I find the balance or, you know.
So the biggest question is, does he see this as an issue?
Every time we've spoken about it, he hits the reflection and he recognizes it. He's also amazing at coming back the next day and being like, look, I was definitely out of line yesterday. So he definitely sees it. But I would say it is getting better.
So the best thing is he knows it's a problem, right? So the fact that he. He knows and recognizes a problem allows you to be able to have a conversation around. I want you also to have this management position. We both understand there are certain limitations that you have that are preventing you from getting this position. Let's team up on this together and figure out what we can do to make sure you get this position. And then together, you brainstorm and you try to get him to say as much as possible of the things that need to change. And then you get to step up and be like, okay, great, I can help you give you a roadmap to how to make. How to make those changes happen. So in your back pocket, you would probably want to have certain things of what. What you're going to tell. Tell him and benchmarks of success to what it's going to. It's going to. You working with him on his skills. And as long as you come to the position of we are both trying to fight the enemy, the enemy is there are things preventing you from getting this position. And together we're gonna figure out how you can get there.
Instead of, like, I appreciate it.
