Short transcript of a conversation between Dustin and Mike Andes about performance requirements and support for general managers at Augusta. They state that GMs must complete three key activities to earn a quarterly bonus; the company uses daily masterminds, weekly scorecards tracking KPIs (budget hours, booking depth), and monthly coaching to keep GMs accountable and operationally efficient.
So my GMs, if they don't do those three things, they don't get a bonus at the end of the quarter. And now with those being big, they.
Don'T miss anything At Augusta. We have several different forms of support that we're talking about with Dustin. Let me explain. First off, we have daily. These are the masterminds that I am on with a daily call with all the owners. Now, what I'm talking about is a weekly cadence where we're going to do a scorecard with every single location. Now, for my general managers, they're going to be filling the scorecard in as well, and it's going to go over certain key performance indicators, such as how many budget hours were completed, how far you booked out. The these are the things that are really important. Operationally. It only takes like 10 or 15 minutes, but keeps them on track as to whether or not they're being efficient with the labor in the field. And if they're staying.
Busy doing estimates, they drop the ball in one of those three areas. And that's when things start going haywire. You fill in the form, having the meeting with you and then having a coaching call once a month with someone beside you.
