A customer refuses to give payment info upfront for a scheduled service. Mike offers alternatives: a check under the mat or cash to the crew, with work starting only after the full invoice is paid.
Your estimate said I need a credit card on file. There's no way I'm giving you my credit card or my bank information. I don't even know you. Okay, Just make sure to put a check underneath the mat. And, you know, you can also just give some cash to the crew when they're there. That totally makes sense. So let's do this, because usually we do require credit card or some sort of payment information on file to become a customer. But I'll go ahead and do this for you. I'll send you the invoice now. I'll put you on the schedule for next Friday. As long as that check is here before then, we can go ahead and move forward with the job. But we will require that full invoice to be paid prior to the job getting started.
