Mike Andes discusses a former employee who was fired for poor time management. When the employee stopped giving free services to certain customers, they left negative reviews. The speaker explains why those free perks had to end.
I'm not. I'm not. I'm not. No.
No way I'm paying for this. This is outrageously unprofessional. No. Unacceptable.
The friend of a previous employee left a negative online review for our business because it's that we fired the employee because they were too pro customer. However, we let this individual go because of poor time management as well as like I as a customer, if an employee was giving me a whole bunch of services for free that I wasn't paying for, I'd probably also be pretty unhappy when they were no longer working for the company and those services weren't going to get done for me pro bono.
