How is Efficiency Score defined?

Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

This Simple EQUATION tells you which Employees are Costing you the MOST!

5 Jun 2024 · 0 min

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This short transcript excerpt captures Mike Andes explaining the "Efficiency Score" metric: Efficiency Score = budgeted hours (estimated time for a job) divided by clocked hours (actual time taken), producing a percentage that represents productive time versus wasted time (drive, unload, unproductive). Andes suggests using this metric to identify inefficient employees and customers who may need price increases.

Questions this video answers

Budgeted hours divided by clocked hours (produces a percentage representing productive time).

Efficiency Score is a great way to know which of your team members are the most efficient and which of your customers you need to raise prices on. Efficiency Score, the numbers are budgeted hours. In other words, how long do you think the job is going to take? Divided by clocked hours. In other words, how long does the job actually take? If you divide that out, you're going to get a percentage of the day that's actually spent doing work versus just drive time, unload time, and being unproductive. That is wasteful.