Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

We Have PROOF That He Clicked ACCEPT

6 Apr 2023 · 1 min

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Short transcript from the YouTube video "We Have PROOF That He Clicked ACCEPT" (creator/upload: Mike Andes). The excerpt captures a disputed $70 fertilizer service charge: the representative states the customer "clicked accept" and that one fertilizer service was performed; the customer denies signing up, refuses to pay, requests a supervisor, and is told the rep will not connect them.

Questions this video answers

$70 per application.

One fertilizer service.

No — the representative responded, "Yes, I am" refusing to put the customer in touch with a supervisor.

There's one for the fertilizer program that you had clicked accept on, and that is $70 per application.
Well, I don't plan to pay that. Why should I pay that? I didn't sign up for it.
It looks like on our end. It does look like you had accepted it.
Are you guys going to fix that or what? You haven't done the service, have you?
We did a one fertilizer service, yes.
Well, heck with that. You mean that I'm supposed to accept your proof, but you got no real proof? Is that what we're saying? Are you. Are you saying you don't want me as a customer? Is that what you're saying? This is a good way to lose some customers. But you're about to lose one.
Yeah, unfortunately, we did come by and we did do services that you had accepted. We do require.
Gonna have to talk to your boss. Who's that? If you think I'm not happy, I'm not happy.
They would have the same information that I do.
Are you refusing to put me in touch with your supervisor?
Yes, I am.
Well, you can go to hell.