Mike Andes explains why his company requires weekly mowing in spring: lawns that grow to 12-16 inches look terrible when cut down, crews get demoralized by the extra work, and equipment takes a beating. A customer pushes back on the weekly-only schedule.
Later on.
What I want is not what I'm the customer here. I'm the one that's paying you guys. So I said, I don't want my grass cut every week, every other week. And it needs to really be cut when it's not laying down. If you guys can't do that, then I'll just pay you out and I'll find another company.
Unfortunately, yeah, our policy right now is it's weekly.
No, I'm not interested in that.
At some of our locations, we require customers to have mowing service on a weekly basis, and we do not allow every other week service. This is a for a few reasons. First of all, if the lawn is 12, 14, 16 inches overgrown, like it can get in the middle of spring, it doesn't look good when we cut it. Because if we're going to go from 14 or 16 inches down to 2 or 3 inches, the grass does not look good once we're finished. Also, it's extremely demoralizing to our crew when a lawn that should take 20 or 30 minutes takes three or four hours to get so overgrown. And it also creates a lot more wear and tear on our mowers when the lawn is so overgrown.
