Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

When a customer negotiates and pulls numbers out of thin air 💸🙃

10 Mar 2023 · 1 min

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Brief transcript of a phone/in-person negotiation about lawn-care service pricing and scope. Speakers discuss a proposed $250/month biweekly service, what tasks (mowing, edging, blowing) are included, whether palm tree debris would be collected, and comparisons to neighbors paying $400/month. The customer expresses concern about declining charges and may consider another company if pricing or scope don't meet expectations.

And that's what I want for the 250 every month.
You know, it.
Looks like you have it declined already. Is it the sewing quilt?
Yeah, I didn't decline anything, so maybe I declined it by mistake, but I really did not get to look into it that well. So is there a way for you to tell me what's in it? All you guys do is just mow the lawn, Cut the edges, right, and blow it. Can you run it by someone and check if you guys can do a bi weekly for 250? What if, for example, there are. Because I have a lot of palm trees. What if the palm trees are on the grass and stuff? Do you guys pick these up?
Maybe we could figure out a way for a property cleanup.
No, honey, it's not like I need a property cleanup. You guys also have to kind of know, like we live in the neighborhood.
My neighbors that do a 400amonth with the lawn mowing. For that price.
If I want to.
Pay 400, I would go with another company.