Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

When Do You Start Mowing After The Off-Season? #shorts

30 Oct 2021 · 1 min

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0:39

Mike Andes says contact customers two to three weeks before grass needs cutting, using a 14-day forecast to estimate. Give them a specific start date and ask them to opt out if they don't want service, rather than waiting for them to request it.

Questions this video answers

Two to three weeks before the grass needs to be cut (give a two-week heads up).

A 14-day weather forecast.

Notify customers of a specific start date and ask them to contact you only if they do NOT want service (opt-out model).

Chapters

What month do you recommend to start mowing next season? I always recommend talking to your customers two to three weeks before the grass actually needs to be cut. Okay. So telling them a specific date and usually you can look in the 14 days forecast and kind of know when you're going to need to start mowing. I'd give them a two weeks heads up. Hey, we're starting on this date. Let us know if you don't want service this year. I'm not into like, hey, just wondering if you wanted us to do mowing this year. That's crazy because there's going to be customers who just don't see the email. And then two months into mowing season, they're like, why am I mowing my grass? It's two feet overgrown. And you're like, well, you never responded. You want it to be where they have to opt out of service when it comes to mowing, which is contact us if you don't want us to start, but here's the date that we're going to be starting.