This is a YouTube video titled "When the Work is done But they Won't Pay 🙄" containing a conversation involving Mike Andes and another speaker discussing challenges with payment collection from homeowners, strategies to handle overdue fees, and updating terms and conditions to include payment policies. The discussion appears to focus on business payment practices and client management.
Half the time or more you'll do, you know, 40, $50 long. You reach out for payment, nothing. It's always an awkward conversation with. With homeowners when everything's all done. It's like, all right, man, roll me my check. Where's my money?
One thing to kind of fix that is just requiring when they accept the estimate, that they have a card on file or ach. Well, what do you think is fair? Like, if it's over seven days, you get charged 10 bucks. Like, what's the easiest for you? Because I don't want to complicate it.
Yeah, no percentage would probably be the best.
Let's do the overdue fees for now, 1% every week. But the very first thing we'll have to do because you can't do like on old is change it on your estimate. Like your terms and conditions.
Yeah.
So on the terms and conditions, saying, hey, it's due within seven days. After that, you'll be charged 1% per week as an overdue fee.
