A high-performing but toxic employee can destroy team culture like a cancer, pulling away other technicians and tanking productivity. Removing them, even despite past contributions, and replacing them with two fresh hires can boost overall efficiency by roughly 30%.
We've crossed that line and now you have someone sour against you. We gotta get the cancer out. The longer the cancer stays in, the more of these technicians he's gonna pull away and potentially put the business at risk. Now, the good news is you got 3 technicians that sound like they've not really been poisoned by this guy. If you hired, hire 2 techs. Now, I understand he's like your top performer, he's been with you for a while. So I have seen it time and time again where I go into a bad culture or a culture in, a cancer in our organization, you cut out the cancer and all of a sudden everyone gets like 30% more efficient.
