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In this coaching segment, the speaker emphasizes that leaders must hire people who can actually perform the role they are hired for, and that failures often stem from poor interview practices. He argues that simply asking candidates to promise to do the job is insufficient; instead, interviewers need to ask deeper questions to uncover why a candidate wants the job and what motivates them to stay in the workplace. The speaker references a program session called “Superstars,” noting that the training goes beyond surface‑level hiring tactics and focuses on identifying true superstars by understanding their intrinsic motivations and fit with the role.

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