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In this brief YouTube talk, the speaker warns that relying on body language to guide how we treat others is dangerous. He explains that body language interpretation rests on two flawed foundations—assumption (the belief that we can accurately read another’s intentions) and arrogance (the belief we have the right to act on those presumed intentions without confirmation). Because people often make decisions about others based on these unverified cues, the speaker argues that such behavior can lead to harmful outcomes. He urges the audience to avoid acting on assumptions or arrogance and instead seek explicit confirmation before deciding how to interact with someone.

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