PBAclip1.wmv

9 Apr 2010 · 1 min
0:39

In this brief segment, the speaker emphasizes the value of involving employees in generating ideas to maximize limited resources. They recount how staff members proposed and executed a complete remodel of the pharmacy—painting and refreshing the space—demonstrating initiative and ownership. The speaker praises the outcome, calls it a great improvement, and invites others to share additional ideas.

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