Referral-based businesses convert at high rates but hit a growth wall because owners can't control new prospect flow. To scale, you need a system for acquiring and warming colder leads so sales calls become easy instead of rare events.
Chapters
So you don't like currently have any problems with your show rate or your close rate. But if you got some colder lead that hadn't been following you for like 3 years, maybe you would. So like you're only getting really, really warmed up leads to the phone with you, which is why they show and it's why they close. So you need a system. They're ready to do it anyway. The call is just like a— it's a layup. It's not even need to call. A lot of times people will have this, they'll have like a referral-based business, but the problem is they can't grow because they don't have control over their acquisition. People just come to them when they get referred and it's great because they show up and they close, but they don't know how to get people who don't know them, get to the phone with them in a reasonable space of time.