Turning away rude, demanding customers protects your team's morale and reduces staff turnover, even if they pay well. A business full of difficult clients will burn out your people and hurt you long-term more than the money helps.
Do you deny people that want to join or buy like get in. We do deny them. It just depends on their attitude. On the call we'll know like even if someone has money but they decide to be a dick on the call, like we're going to deny them because I don't want to give that people to fulfillment. That's a culture part. It doesn't matter how much money someone wants to give you if they're going to be a pain in the ass on the call and they're like talking a lot of game talking a lot of. They're like, yeah, that's nothing. Yeah, you give that person a fulfillment, that fulfillment person might quit. And that's a huge thing in organizations that people who are growing big teams don't understand. You can have a shit ton of clients but the clients are ass. Why is your team not motivated? Why is your team quitting so often? Why are they finding other positions? Because you're getting them shitty clients.
