Nir Eyal argues that the common narrative claiming technology (phones/apps) is "addicting" is misleading and harmful. He distinguishes addiction (a harmful, persistent compulsive dependency) from habit formation, saying product designers should avoid creating addictive products and instead aim to form healthy habits.
Chapters
The popular narrative these days is that technology is addicting us. It's melting our brains, it's hijacking our attention. And unfortunately, I think that narrative is actively harmful. And that's something I discuss a lot in my second book in Indistractable, that we have to get rid of this myth that technology is addicting everyone. We can talk more about the difference between an addiction and a habit. You know, Hooked was really about habit forming products, not addictive products. Because an addiction is a persistent compulsive dependency on a behavior or substance that harms the user. And so you never want to build a product that harms your user. That's sadistic. Right? You never want to do that. And over time what people do is they, they quit. Right. People age out of addictions and they, they don't just moderate, they just quit altogether. Right. They become abstinent because of the bad experience they had. So you never want to intentionally addict people, but you do want to form healthy habits with a product.