Omar Zenhom says boring businesses scale only when owners stop doing the work themselves. If you're the cleaner or mover, you hit a ceiling. Build a team instead, delegate everything, and treat it like an investment. That's how you grow to multiple locations.
Chapters
So here's the advice I would give anyone who's seriously considering starting or buying a boring business. From the very beginning, design yourself out of the day-to-day operations. Do not build the job for yourself because the business owner who is also the cleaner or the mover or the lawn guy, they're going to have a very hard ceiling. But the business owner is building a team to do all the work and expanding to new locations and treating this as an investment. They have a completely different ceiling. They don't really need to be interested in what needs to be done. They just need to make sure it's being done. You want to build towards that from day one. I learned this from Ayman Abdallah, and he taught me that I need to act like I'm allergic to work if I want to scale my business. Meaning that if I do work, then I'm not doing my job. My job is to delegate. My job is to manage. My job is to scale the business.