Digital learning content must be designed to change actual behavior, not just deliver information. Define your target behaviors upfront and involve organizational development and instructional design experts who understand how adults actually learn.
Great content delivered digitally has to change behaviors. How do we know it changes a behavior? As we're building the content, we have to document and be thinking about, as a result of somebody going through this, these are the behaviors I want to touch at an individual and human level. And in order to do that, I have to have people around me, maybe someone with an OD background, someone with an instructional design background, that knows the art and science of adult learning.
