A leader with 33 years of experience commits to showing up for every responsibility, wanted or not. In the past month alone, he processed five death claims for people who never expected to die, illustrating why reliability matters.
That's the moment, guys, that I decided I'm gonna show up to everything, whether I want it or not, I'm gonna show up and I'm gonna learn, because I wanna contribute to the family. I told Ed, I want you to count on me that I'm gonna do my part in everything that is needed in here. Everything. You know, guys, after 33 years now, that we're in our 33rd year, I realize people need help. And when we don't do our part and we don't get better and we don't show up, guys, we are leaving all these people hanging. You know that in the last month or so I have delivered like 5 death claims, people that never thought they were gonna die.
