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In this brief excerpt, Jim Meyer (Speaker A) acknowledges that after 37 years without field‑training anyone, he lacks the practical know‑how to train new team members. He emphasizes his willingness to be transparent about this limitation, choosing honesty over pretending competence. He commits to seeking solutions for his team, promising to find answers rather than feign having them. The passage highlights humility, vulnerability, and a growth‑oriented leadership mindset.

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