Transform Your Connections: Master Active Listening
28 Mar 2024 · 1 min

0:35
When you multitask on Zoom calls, people notice and trust erodes fast. If you get interrupted, say so. People need to feel heard, and that takes your full attention.

When you multitask on Zoom calls, people notice and trust erodes fast. If you get interrupted, say so. People need to feel heard, and that takes your full attention.
Meet somebody, especially on Zoom, where you're on Zoom with them and they keep glancing down at their phone. You want to instantly destroy your relationship and credibility with someone? Do that. Now, if you have to do it, at least acknowledge that you're doing it. Excuse me, I'm sorry, this is an important message from my wife. I apologize. Y'all understand? But when you're multitasking on Zoom or in person, people don't like it. They want to know that you're interested in them, that you're paying attention to them, that you're focused on them.