Asking open-ended questions and staying silent afterward draws out better answers. When you ask what, why, who, where, when, which, or how, then zip your mouth, people fill the silence by talking more, which leads to richer conversation.
You should talk less and ask more questions, right? The best moderators on this planet are the people who ask questions. And they go like, which questions? I said open questions. So people have to come with a story. So what is it that you do? Why do you do it? How do you do it? For who is this? Where do you do it? How does that work? Where can people find? All these W questions and H, what, why, where, when, who, which, and how. When you start your questions with these words And then you have to zip it. And that's another problem with a lot of people. They can't zip it. And funny enough, nobody likes silence. Nobody. Everybody wants to— there has to be some noise. Somebody has to speak. So, but when you are zipping it and you don't say anything anymore, people will start talking.
What are ... The Silent Language of Connection and the Hidden Power of Non-Verbal Cues?
