Spoken outline of a structured ten-step decision-making process presented by Rich Bello. The speaker lists steps including setting an objective, identifying and weighting criteria, testing assumptions, uncovering cognitive biases, engaging stakeholders, generating and scoring options with a rubric, mitigating cons, and evaluating/selecting options. The segment is instructional and process-focused rather than technical.
Chapters
So this is our ten step process. Number one, come up with an objective. This is like setting a goal. Identify the problem or the opportunity. What is the objective of making this decision? Then just like setting a goal, what's the purpose? Why is this important? Clarify the need, the motivation behind the decision. Then we're going to identify the criteria. What are the criteria? The qualities, the characteristics that describe the optimal outcome. Then test for assumptions. You're going to have assumptions. Eradicate the assumptions. That doesn't make sense. So then, uncovering cognitive biases. Engage stakeholders. Anybody who's involved in the decision, engage stakeholders. You want to challenge these cognitive biases that you may have in your decision process. You want to prioritize and weight the criteria that you come up with. Not everything has the same weight. For your decision, you want to develop a scoring rubric for the criteria. Now you're going to score your options based on the criteria. You're going to generate options. You're going to select options and brainstorm ideas. Mitigating the cons. When you come with pros and cons question, I've found that there's a process where you want to mitigate the cons. Just, oh, here's the pros, here's the cons. Ah, forget it, too many cons. And then you want to evaluate your options.