Richard Milligan says expectations without clear, mutual agreement poison professional relationships. When leaders don't communicate or roles stay vague, the toxicity surfaces months or years later. Both sides need to actively secure agreement on what's expected.
Expectations without agreements are toxic. At some point, it might not be today, but it might be a year from now, it might be 2 years from now. But someone that has an expectation, but doesn't have an agreement around that expectation becomes toxic to the relationship. So I don't care whether you're in the role and you're not sure about it, or you're the leader that says, I really haven't communicated. Either way, you need to fight, you need to gain agreement on what are the expectations around my position.
