When companies can't control their onboarding process, assign one person to be a new hire's daily touchpoint. They send a morning email and an evening call, text, or video. It fills gaps the corporate process leaves behind.
Chapters
So a couple things to be aware of in onboarding is that you can't— you don't always control corporate onboarding. Sometimes you do, and I— we haven't gotten deep enough to know whether you do or you're not, or whether you do or you don't. But if you don't and there are challenges, you can create stopgaps that actually improve it. Having someone on the team that's actually responsible for being a go-to person during the entire process. That every single morning sends an email and every single, single evening makes a call or sends a text or shoots a video. That's a stopgap.