1:41

In this short talk, the speaker advocates for using a printed scorecard to capture daily work activities. He argues that writing tasks on paper makes them visible and prevents them from being hidden on a laptop, thereby adding value. He explains the distinction between lead metrics (the day‑to‑day actions and behaviors that drive outcomes) and lag metrics (the end results such as hiring numbers). He warns against confusing the two, noting that many people set lag goals on a scorecard and mistakenly treat them as lead actions. Instead, he recommends back‑planning from desired outcomes to identify concrete hourly or daily tasks—these are the true lead metrics. The speaker calls for creating accountability around these lead metrics by regularly updating the printed scorecard.

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