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In this brief segment, the speaker reflects on the 2021‑2022 period dubbed the "great resignation," noting that unprecedented employee turnover was not primarily due to generational attitudes but stemmed from the rapid shift to virtual work environments. By moving many workers online, organizations unintentionally abandoned the cultural, community, and interpersonal chemistry that traditionally fostered engagement and loyalty. The speaker argues that modern leaders who wish to retain talent must deliberately create and nurture a virtual culture, emphasizing that this challenge is solvable with intentional effort.

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