The Power of Virtual Culture

9 Dec 2024 · 1 min

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In this segment, Richard Milligan reflects on the 2021‑2022 period dubbed the “Great Resignation,” arguing that the unprecedented wave of employee departures was not primarily driven by generational attitudes but by the rapid shift to virtual work environments. He contends that moving large numbers of employees into a virtual world left workplace culture, community, and interpersonal chemistry behind, creating a retention crisis. Milligan urges current leaders to proactively design and nurture a deliberate virtual culture, asserting that doing so is essential for high‑level employee retention and is achievable with intentional effort.

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when you look at like 2021 and 2022, we coined this the year of the great resignation, right? Where more than historically anyone had ever left companies and people look back at that and they go, oh, those millennials or those Gen Z or whatever they wanted to place the blame on. The truth was that we had moved a lot of people into a virtual world and we had left culture and community and chemistry behind. And as a leader today, you want to retain at a high level, you better solve for creating a virtual culture, and you can do it.