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In this segment, Richard Milligan reflects on the 2021‑2022 "Great Resignation," noting that popular narratives blamed Millennials and Gen Z for the unprecedented wave of employee departures. He argues that the true driver was the rapid shift to remote work, which left organizational culture, community, and interpersonal chemistry behind. Milligan asserts that modern leaders who wish to retain talent must deliberately design and nurture a virtual culture, and he emphasizes that this is both necessary and achievable.

Chapters

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