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In this brief segment, Richard Milligan introduces the "surrogate leadership principle" using an "invisible scale" metaphor. He explains that you and the current leader occupy opposite ends of this scale. When you deliver real, practical value—specifically, business‑usable solutions that solve problems—you tip the scale, creating an imbalance that causes the existing leader to move toward you. The principle asserts that providing tangible leadership value can substitute for formal authority, shifting influence toward the value‑giver.

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