There is more to recruiting than smiling and dialing!

28 Feb 2020 · 1 min

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In this segment, the speaker challenges the common oversimplified view of recruiting as merely identifying talent, making contact, and following up. He criticizes the prevalent leadership advice that focuses on boosting quantitative metrics—more phone calls, contacts, and meetings—labeling it as low‑level management centered on "smiling and dialing." Instead, he argues that effective recruiting leadership should prioritize honing recruiters’ skill sets, understanding the nuances of relationship building, and developing comprehensive training. The speaker highlights a lack of substantive training resources and calls for a shift from volume‑driven tactics to deeper, capacity‑building practices.

Chapters

Recruiting is not as simple as what most people think it is. Most people think recruiting is simply 3 things. They think it's identifying talent, making contact with talent, and then following up with talent. One of the things that really bothers me inside this recruiting leadership role and the way people coach the recruiting leader to recruit— most people just say increase your numbers, just increase the number of phone calls you're making, increase the number of contacts, the number of meetings that you're making. It's all about smiling and dialing, and that's really low-level management, that's really low-level leadership when it comes to recruiting, because it is not about increasing your numbers. It's actually about honing your skill set. It's about understanding what you need to do just to build relationships and recruit in a lot of different capacities. And so there's just little training out there.