Why Recruits Want More Info

15 Jul 2024 · 1 min

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In this coaching‑style monologue, the speaker explains why prospective recruits repeatedly ask for more information: they have been conditioned by a cycle of over‑promising and under‑delivering. The core problem is an "expectation gap"—a mismatch between what is promised and what is actually agreed upon. The speaker proposes using a multi‑year roadmap (1‑, 3‑, 5‑, 7‑, 10‑year plans) to clearly define the responsibilities of the organization, the leader, and the recruit. By presenting such a roadmap, a leader demonstrates strategic thinking, thoughtfulness, and a winning mindset, thereby building trust and reducing turnover caused by unmet expectations.

Chapters

They want more information because they've been conditioned, oversold and underdelivered over and over again. If I have a physical document and I say, this is our 1-year map, our 3-year or 5-year or 7-year or 10-year map, we can gain agreement on some, some basic premise of how we're going to grow in your market. My responsibilities, company's responsibilities, and your responsibilities. Most people leave organizations because somewhere along the way there, we have this expectation gap. What's the expectation gap? You said you were going to do X, you didn't do X. But we never really fully gained agreement on it. Where you have expectations without agreements, I'm personally purposely creating a gap here. Expectations, no agreements. That expectation gap is toxic. Expectations without agreements are toxic. The thing I'll offer you is this, is that when you show up with this roadmap, they already know what kind of leader you are. That you're a leader that has strategy, you're a leader that's thoughtful, you're a leader that's going to come into this market and is going to win.