Rick Torrison argues that the best leaders adopt servant leadership, putting others first and empowering people. He points to Chick-fil-A's "It's my pleasure" as an example of the service mindset that creates limitless leaders.
Foreign. It's my pleasure. Have you ever heard anyone say that before? Well, if you've been into a chick Fil? A, then you have. It's my pleasure. That's what they say. Anytime you have a question, a problem, a challenge, or a concern, their first response is to take care of it. Regardless of the responsibility or whose fault it is. The response, it's my pleasure. The one thing that all limitless leaders must possess to be a great leader is. Is this heart of a servant. It's not about me. When you can understand that your role as a leader is to empower, to grow, and to shape others into their best selves, is to teach them and lead them and guide them and understand that you are a servant first. Then you become one of the most powerful leaders. You become a limitless leader. It's my pleasure.
