Why Your Doctor Can't Find What's Wrong | The Grief Connection
10 Jun 2026 · 35 min
In this episode of Beyond Diagnosis, host Rita De Michele interviews Silicon Valley entrepreneur and author Haresh Patel about his half‑century struggle with a chronic, undiagnosed rash later identified as urticaria. Patel recounts how twelve specialists mis‑diagnosed or offered only symptom‑based treatments, while a pivotal 12th doctor finally asked deep, story‑focused questions that revealed a possible link to a childhood trauma – the fatal car accident that killed his mother when he was six. This led Patel to explore spiritual healing, including a pilgrimage to Bodhgaya, and to consider whether unresolved grief could be manifesting as a physiological condition. Frustrated with the fragmented, time‑pressured conventional medical system, Patel leveraged his experience building data‑integration tools for finance to design Senare Health (formerly Sanair AI), a platform that aggregates a patient’s full medical record, wearable data, and personal narrative. The platform uses structured storytelling and AI‑driven questioning to surface hidden mind‑body connections, match users with integrative practitioners across all modalities (allopathic, Ayurvedic, functional, etc.), and provide optionality beyond standard pharmaceutical routes. Throughout the conversation, Patel emphasizes curiosity, open‑mindedness, and personal agency as essential for uncovering root causes, while also highlighting the massive economic burden of chronic disease when treated only symptomatically. The episode closes with a call to action for listeners to try the platform and explore Patel’s book, The Ghost in My Body.
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What if the illness no doctor could explain was grief your body never forgot? Welcome to Beyond Diagnosis. I'm Rita De Michele. This podcast is for people looking beyond symptoms, exploring what else may be possible for their health through expert conversations, real-life stories. We explore functional and holistic approaches to healing, well-being, and feeling like yourself again. Brought to you by the Beyond Diagnosis Collective, a platform connecting you with trusted holistic practitioners. Today's episode is a powerful story conversation with Haresh Patel, a Silicon Valley founder, creator of Sanair AI. And after living for more than 50 years with unexplained issues, Haresh began asking a question medicine had not asked him: could a childhood trauma still be living in his body? His book, The Ghost in My Body, explores chronic illness, misdiagnosis, trauma, spiritual healing, and why the future of healthcare may not look like test results, but the full story of a person's life. Welcome, Haresh.
Thank you very much.
You definitely have experienced in life what so many people have been going through. They have a, you know, a condition, they struggle to get a diagnosis, and they just go from doctor to doctor to doctor living with this without any sort of resolution. You lived with this medical mystery, as you put it, for 55 years. So what was happening in your body?
I was not doing well. I had a debilitating rash that quite frankly started probably when I was in middle school, but it slowly escalated to where the last 10 years where I was building my company, my prior company, I looked like Elephant Man on certain days. I was puffed up everywhere and I was misdiagnosed. 12 doctors over a decade just poking in my body, looking at sleep patterns, looking at oxygenation tests, lab results, you name it. And there were no answers. And Finally, I got diagnosed with something called urticaria. For 10 years, I lived with it as a food allergy. And then all of a sudden, they said, no, you don't have a food allergy. You've got something called urticaria, and there's really no cure for it. And so I, you know, had 2 options. One was steroids, which are not good at all. And the other one was a shot called Xolair, which I had to take every 4 weeks, $3,000 every therapy, every 4 weeks. Luckily, my insurance covered that.
Wow.
And, uh, but I was tethered to You know, coming back for 4 weeks. But that put me on a journey. I just said, listen, there has to be a cure. I can't accept the answer that there's no cure. Xolair wasn't even invented for my problem. It was invented for asthma patients, severe asthma patients. But it happened to have a bit of an effect on people that had urticaria. What is urticaria? It's a mast cell immune disease. It's submarine kind of like things that surface below your skin and they end up basically like a submarine. The hatch breaks. In my case, and all the histamines escape, so I have no ability to fight inflammation. That's what was causing the rash. And thank God I got 1 hour with the doctor, and she finally at the very end said, oh, let me do one more thing. And I said, oh, let me tell you one more symptom. When you're gonna open my shirt to check my heart, I get this hair that stands up. She goes, oh my God, you've never had an allergy. You've got this thing called urticaria. Stop the presses. We're not gonna do an allergy test. And God thank Forgive me for, you know, taking off antihistamines. Here, take 1, take 2, take 3. She went on the path of explaining what it was. So it was the hour, it was the last question, and it triggered something that the art is in the questioning. The art is in learning about the whole patient. And that's gonna be the repetitive theme that the other 10 doctors or 11 doctors missed. And it wasn't like I was trying to hide something. It's just they didn't ask.
It is asking the questions. We are our best advocates. But unless you know the questions to ask the doctor, well, then you can't advocate for yourself fully. And on the other end, most doctors do not ask enough questions. You know, they, they ask one or two or give you some very quick diagnosis in a 10-minute appointment. And it's usually, you know, for some medication that's not going to work or you can't live on long-term. So that's amazing that she did ask you that last question. What was it like? You know, you spent your career as an engineer solving all these sort of complex problems. You must have been frustrated that it was so hard to understand your own health and how to solve it. Did you go on a path yourself trying to find different solutions when everyone said basically just take this and live with it?
You know, I would say most of my life, like most of our listeners on your call, Are also looking for a quick fix. We're equally guilty. The doctor, by the way, isn't guilty. They don't have the time. They still have the passion. That's why they joined the industry. But the apparatus that they work with— you said 10 minutes. The statistical average is 13.5 minutes from the time they pick up that clipboard, open the door, and they leave. And you're dealing with something that may have started decades ago that has to get unlocked, has to get excavated like an archaeologist prying out information because Sometimes you don't know. Sometimes you don't remember. Sometimes it's buried deep in your subconscious. Sometimes you don't want to talk about it. So there's a whole bunch of things. So an incomplete story leaves us in diagnostic limbo. You have to get the story to get to the root cause. You need to find the root cause to figure out how to cure.
Right.
The entire system is broken. There's 133 million of us living this way where it says live with it. But what has to change is our own behavior. At some point, And of exhaustion, I said, I gotta find out why. They're telling me what I have, but they haven't found out why. And so I started getting curious. That was a behavioral change. And I think that's something that all of us have to think about. We're the CEO of our own health.
Yes.
We've gotta take control and we've gotta stop the, okay, I got 2 aspirins, I feel better, right? Or I took 2 prescriptions, I feel better. I'll get— and we all have to move on. We got families, we got careers. We're on a treadmill. But at some point we've got to stop and say, this has got to change. And that's what happened to me.
And I believe you saw 12 specialists. What did they get right and what was the system actually missing? You know, what weren't they asking you? What do you feel, you know, why we have this quick fix or this take this medication type of approach to health?
So the quick fix is just a function of the system, right? There is just so much pressure to see more patients. There are so few doctors and so many more patients. And then there's a whole administrative burden and the way they get paid. So that's a systematic thing. We're not going to fix that overnight. For me, what was consistent on the medical side was always something to do with oxygenation, either low iron, which is an anti-inflammatory, small nostrils, which is what that doctor that gave me an hour observed. Others looked, you know, did blood tests. We did endoscopies, colonoscopy, looking for internal bleeding. It all had to do with not enough oxygen.
Right.
Why it all came together and the aha that happened for me, and this is probably the most crucial part, is actually was the 12th doctor that I met. It was the 11th and 12th doctor. The 12th doctor looked at all the other 11 doctors, asked me 2 hours of questioning. You very rarely get that kind of precious time, but I had the fortune of finding him and he gave me the time. When I came in, I did the same thing at every other lab— I mean, a doctor appointment. Fill out the forms in the lobby. The nurse comes and takes more of your vitals, asks the same questions that were on the form, and then he came in. I was moved to his office and he came in and he did something so unusual. He said, listen, Haresh, I don't want to know why you are here. I don't want to know your symptoms. I want to know who you are. Start from the beginning. And then he peppered me with questions and then he got on the whiteboard because I was curious. I was trying to find out the why. Why do I have urticaria? And the story I'm about to tell you after I finish this is he put that in the energy quadrant, but he drew 8 quadrants on the whiteboard. He said, here's the issue. 11 doctors, 11 specialists, Each one right, but each one wrong because they were reaching behind the curtain, feeling one part of the elephant. I'm going to play Sherlock Holmes. I'm taking the whole curtain off because they're all interconnected. Nobody's connecting the dots. That's the problem. And so when I saw those 8 quadrants, I forgot about why I was there because that was the exact same problem I solved with the company I just sold to State Street Bank. We helped some of the largest investors in the world take thousands of data points, thousands of documents, millions of financial models. I'm not exaggerating these numbers. They couldn't connect those dots, so therefore they couldn't see what was happening to their portfolio based on world functions, interest rates, tariffs, Strait of Hormuz open, Strait of Hormuz closed. It all has effect and they couldn't make decisions fast enough. So we painted them a picture. And when I saw those 8 quadrants, I said, this is the exact same data architecture that if we can systematically give the doctor our story, the full story. And when I say full story, mm-hmm, it's 3 components. It's all of your medical records laid out in a pattern. It's your wearables if you're wearing something because it gives off important clues. But here's what modern medicine misses. It never examines the person, the mind, and what's happening. And most of our ailments are related to something that happened 10 years ago, 2 years ago, 20 years ago, 40 years ago. That part of the layer never gets put together. That is what prompted me to start my company called Senare Health, because my journey was a long one. And if I can help solve one person's journey, this was all worth it. So I'm on a mission here to build a platform that builds your complete story. And if the story is complete, You can connect the dots. You can get to the root cause. And oh, by the way, we give optionality. Optionality means we're not gonna force you through door A or door B or door C. But if you believe in modern medicine and it has to be FDA approved and it's scientifically journaled, that's okay. You'll still get more options than your doctor knows. If you wanna explore holistic, Ayurvedic, Chinese medicine, spirituality, those doors are open to you. And we will provide the optionality once you know the story to say, here's some other doors you may not have thought of. It's up to that person if they want to open that door and go through it and make a decision. So that's the platform. That's, that's the final goal here is to roll out this platform soon. We'd love to offer your listeners early access to the platform.
Lovely.
And, and have them give us feedback because that's going to be really important to make it a really good product. But we're on a mission to find— tell your story, be heard, find your root cause, be cured faster.
The nuances, everything is in that story. How they tell it, what they say, the words they use. Because we're mind, body, spirit. You can't separate it. Something happened, like something happened to you. Like in your story, when all of this started for you, you know, you were— I believe you were 6 and you were in a car accident with your mother.
Yes.
So tell us a little bit about that, how that set you off on that route to actually developing this condition that I believe you don't have now.
Let me start again from the endpoint like I did with Senare Health. I'm putting out a book at the same time as the product launches. It's called The Ghost in My Body and What 12 Doctors Couldn't Find the Answer. And that was the 11th doctor. So everything I just described was the 12th doctor. The 11th doctor is the one who also took 2 hours with me, and it was random. I wasn't planning to meet him. We were in Costa Rica. I had sold the company. We were enjoying some time off, and my wife and I were at this wellness clinic. For her program for weight loss, and I had to join because I could use a few pounds less too. Everybody there was talking about this doctor. Dr. Vinod is game-changing, life-changing. He walks on water. Remember, this is during COVID We're just coming out of COVID and so people had gone through a lot of issues, so they were there to heal, and everybody had their own personal reasons why. So I told Vinod, I said, wow, we're this Indian couple in Costa Rica where there's hardly any other Indians, and the gentleman running the wellness clinic has been brought from India. We should at least meet and say hello. That was the only purpose. I also had a hidden agenda. If he walks on water, maybe he can cure me. We set up time to have a social after dinner, but he piqued my interest and I found out that his program was very affordable. So we— I signed up for a session with him and he did a couple of things that were different. He said, one, if you can collect all your records, because I have no ability to give you any tests here, go back as far as you can. I realized how hard it was to get your own records. It was crazy.
It is.
And so I'm pleading and begging with every doctor's office. No, you got to come pick it up. I said, yeah, but I'm in Costa Rica. Oh, we can't email it to you. You can fax it to you. I said, how is an email in my private room less secure than a fax machine in the lobby? Oh, yeah, but that's HIPAA. So I went through pain, but I managed to get all my records. I kept emailing it to him as soon as I got it. And by the time he got there, he plotted out— remember, that's what Mercatus did. We took unstructured data and structured it.
Yes.
Second thing was he spent An hour kind of examining all the documents, discussing the medical issue. Then he spent the one question, much like that allergy doctor I told you about. He just asked one question that was always asked, but it was different. Everybody always asks, are you stressed now? Because remember, they do try to connect mind and body. But the answer is always, yeah, I'm a CEO of a company. Once in a while we kind of almost run out of cash, and I got a wife and I got kids, and we get into squabbles, and life is normal, right? But this— he didn't ask me that question. He asked me, when's the first time in life you were stressed?
That's very different.
And that's very different. That's called time traveling. That's back to building the story. He wanted to know about me. So I said, middle school, you know, I was the only brown kid out of 2,000 students. My lunchbox probably smelled really funny, and you got picked on a lot. And he said, yeah, but did you have dry skin? Did you have dandruff? He was tracing what was happening to the skin, right? Remember, my issue has always been a rash. Let's go back further. Let's go back further. And then he traced it back to age 6, and he asked another question. He goes, what's your emotion levels I said, well, that's the joke in the family. I don't have any emotions. I don't cry during movies. I can't laugh during comedy shows. But and I said, my dad says you're like your mom because well tell me about your mom. And then I told him about this car accident. My dad had gotten his first job out of college. We were moving east versus west from Colorado to New Hampshire, and that very first wee hours of the morning we got into a single car accident. And my dad and I walked away unscratched, and she got thrown from the car as the car tumbled off the freeway at high speed. And you know she didn't survive that that accident. Now he didn't express sympathy. Which oh I'm so sorry. Which it was okay. He was he was building my story. He wanted to know did you bury her? Did you cremate her? Did you perform you know Christian rites or Catholic rites? Did you perform Hindu rites? And then he closed the book and he says well I've got bad news for you. There's no cure for you medically. I might be able to give you a few Ayurvedic medicines here and there to make it better, but there's no cure. I wasn't surprised right because that's what I've been hearing for the last decade. But he said if you're willing to believe here's my diagnosis. Your mom's spirit didn't rise. If you watch the movie The Ghost with Patrick Swayze and, uh, Whoopi Goldberg, remember Patrick hangs around a lot?
Yes, that's such a—
Your mom is hanging around for the last 55 years holding on to you so tightly you cannot breathe. What was the medical diagnosis? Breathing. Remember oxygenation?
Oh my goodness.
It was the same diagnosis but from a different angle. And she goes, what? He said, what happens is when somebody passes away tragically They have a very high propensity of being stuck. And since you didn't perform the Hindu rites, her soul didn't rise. And she's being a good mother. She's hanging on to you tightly like a good mother should. And because you don't express emotion, you're boiling. So he said, if you go to India, you perform this particular town called Bodhgaya. If you perform this particular very specific prayer called bindan, her soul will rise and you'll be cured. Remember, you, you said it yourself. I'm an engineer. I'm in Silicon Valley. My dad's a physics professor. So the little Haresh on this side, he had no way. Yeah, no way. This is all crazy lunacy. I'm in the middle of a rain jungle. There's crickets that are bigger than I've ever seen. And it was hot and humid, but it was late at night. Now it was 10 o'clock. So I had a long walk back to my hotel room and I didn't sleep that night, obviously, because the other Haresh on this side was feeling all that guilt for all those years of burying that story. As we buried her and we buried the story, not because we didn't love her, but you move on and you, you try to forget. It's too painful for dad. I just moved on, but it kept me up around. Okay, something is is is here. That's there's guilt. I didn't listen to his diagnosis for three years. I ignored it, and then finally I had a chance when I sold a company to be in New Delhi because we were doing a going away party, and it was quite a good going away party. This is the after the acquisition, and my wife caught me looking at the travel app on my phone. She knew. She didn't believe, but she knew. She goes, "You want to go to Bodh Gaya?" I said, "Yeah." I said, "I've been taking shots for three years. Once in a while they don't work." It's just miserable. I don't— I can't live this way. And so she made all the arrangements. She was co-op— I mean, more than cooperative, very supportive. We flew there. It's only one plane trip coming in and one plane flight coming out. It's a very small town. It's where Buddha got his enlightenment. That's where he sat under the tree. They— the Hindus, as usual, built a temple on top of his temple. It's supposedly where the portal is the lightest or the thinnest for stuck souls to rise. That's why he said you have to go to that location. And it was nothing spiritual. We spent 2 nights there. It was just yucky. I hate to say it. Hopefully I don't offend anybody from Bodhgaya. Um, but, and the priests were crooks. They just wanted more money. We had already pre-negotiated how much to— much like when you go to church and you pass a basket over here, the basket's pretty big. But they wanted more than what we agreed to. And all I can say is it was just a— there was no parting of the ocean. There were no— There was no rain that came down. And while it was sunny out, I left pretty disappointed saying, okay, well, I exhausted the one possibility. So we went to Sri Lanka on vacation after the going away party after the book trip. We visited my daughter in London because she was doing her semester abroad and precisely roughly 3 weeks and 5 days I came back so I could take my shot at Stanford.
Yes.
But this time I wasn't feeling the itch and I never took that shot ever again.
Incredible.
In my book I write, I don't know if it was placebo effect. I don't know if it was just timing that I happened to cure myself or maybe he was right. I'm going to believe in that he was right.
I'm going to believe that he was right.
But that's not for everybody to believe. That's not the whole point. The whole point is I took control of my health. Yes, I centralized my records. And these are 2 other important lessons. I kept an open mind and I stayed curious. If there's any advice for everybody, take control of your health, centralize your record, tell your story, stay open-minded, be curious, because that keeps you going. There is a cure to what you have.
They are the words that I actually live by. Why I developed my own platform is for that very reason. People are given a diagnosis, but that doesn't have to be your end sentence. That doesn't have to be the last thing that, you know, you live your life on. There are other options. You did that. You listened to somebody who said, your mother's holding on to you. She's like so tight you can't breathe. Someone else would dismiss it and not go there and think, oh, that's just a crackpot. But unless you are open to try all these different ways, There is an answer. You just like have to have that open mind.
Yeah.
To be able to find it. And I assume that's why you have this on your platform. So there's so many points and information in that story that even if the practitioner, you know, is curious enough, they'll just start seeing certain words within that story and patterns and repeats that they can then build upon that.
Absolutely. In my book, in the epigraph I write, I picked a quote. The most beautiful thing we can experience is the mysterious. Albert Einstein, Nobel laureate physicist. If he believes in the mysterious, so can we. And it's not for everybody. Like I said, it's— mine was a very specific root cause. But the whole point is we all have a root cause. We don't get to the root cause. Our system is set up to treat us. We're an ATM machine.
In silos.
Put it blankly. in silos. It's a beautiful system because it works when you really need it to work. But when you have a disease that you can actually figure out what the cure is, you should investigate it.
Like you say, the system is amazing for emergency and for you having a heart attack. I mean, if you're in the middle of having a heart attack, you're not going to call an Ayurvedic doctor. You're going to go to the hospital and they're going to save your life, most probably. But for the long-term chronic conditions, that's where it starts breaking down. Because they don't have the time, like you say, they don't have the time to look at you as a whole person. You know, we're not just this diagnosis, take this tablet. I work in this, and the problem is they don't communicate. One might be a gastroenterologist, another one might be a cardiologist. There's most probably maybe a connection between it. A gastroenterologist, your microbiome, and mental health. Well, there's a connection there, but they're not speaking to each other.
I'll give you one simple example. Diabetes is epidemic right now. Diabetes is treated through try diet and exercise first, and that doesn't work, take metformin. It's a formula, right? Because you're treating diabetes. That doesn't work. Well, let's add insulin. Well, that doesn't work. Well, we're learning that it causes heart complications. So let's add blood cholesterol lowering medicine, blood pressure lowering medicine. Now you're on 5 medications. I did the math. Somebody is paying for it. I mean, we pay a copay, but the insurer or your employer is paying for that. Do you know how much it adds up to if you add your time at the front of the doctor? And all the doctor visits and the labs and the medication over 30 years, it's $650,000. So we're an ATM machine. You know what you have. Do you know why you have diabetes? Did you know that possibly the brain and the liver are not communicating with each other? Did you know maybe the liver and the pancreas are not communicating with each other? Did you think that there might be maybe a brain parasite that's causing that, or a particular bacteria that's missing or shouldn't be there? Those are ways that you can actually reverse diabetes, but if you dig deep enough. So imagine if the industry paid for these practices where you can at least try to reverse. So the amount of money that could be saved, the amount of suffering that can end.
Yes.
That's just one example of a disease that, yeah, you don't need to be in the emergency room, but you could be if you don't treat it properly. So we're— we've learned to treat it to keep blood sugars at a certain level, but we haven't spent the time or invested the money because most of these things are not covered To actually reverse diabetes, and you can reverse diabetes through. You'll find podcasts on people that do fasting, right? People that do breathing techniques, people that actually do gut biome, you know, reimplant implants to put the right bacteria in. There are certain things you can do to connect the brain and the pancreas. It's the analysis of getting to the root cause of why do you have diabetes. We know what we have; we don't know why. That's just an example of just one type of ailment that. So much could be changed if we had the time to tell the story, time to be heard, and then the optionality to figure out what else can you do besides injecting yourself.
We are a whole person, so the care plan needs to be whole. It needs to be holistic. It cannot be just from one side. You know, we have to take in everything. A family member has been in the emergency room 4 times, has got a heart condition, has diabetes. And every time he's gone in for sepsis. And I keep saying to them, okay, I walk in all robed up, you know, mask, gown, all the rest of it. So why does he have this? We have no idea. I said, well, could it be because, you know, he has leaky gut and bad bacteria is going through his system? Oh, well, you know, we don't find any scratch on his skin or anything. I said, yes, I know, but I asked about his intestines. Oh, we have no idea. But he's been in 4 times. So no one is looking at, like you were saying, no one's looking at the gut or the diabetes that may be causing this. It is no connection. It's just like, we've given him months of antibiotics, we've settled him, off you go.
And the biggest miss is the mind-body connection.
That's exactly right.
It is the biggest miss because there are so many things that stress. That's why the doctors are trained to at least ask about, is there something stressful happening? But they don't go deep enough. What you actually have to do is in the same room, Have a counselor and a doctor talking to you at the same time, right? And that's what our platform does. It really helps bring those things out. It asks the questions in a way that I was asked that shows empathy. I would say good bedside manners to carefully pry that. And it may recommend that, hey, there, there might be more hidden there. Would you be interested in possibly hypnosis session? Would you be interested in talking to somebody that can actually help you understand? People want, quite frankly, a shoulder to cry on. And so those will be all services that we'll offer on top of— you can certainly for free fill out, you know, the information, ask questions, you can answer it, but we will have optionality around how you can bring that story out. I have, um, somebody that I met that was diagnosed with bipolar disorder for his whole life. He was put in a straitjacket. At some point he escaped. He went to Costa Rica. He did an award-winning documentary on this, produced it himself.
Wow.
And ultimately, he went to Costa Rica because he found out that you can extract these heavy metals that when you take all this medication. And ultimately, he found a place that could do these transfusions to remove them. And the more they did— he did 26 transfusions— the more they removed those heavy metals, the more normal he became. And then he finally saw a therapist at some point, and she said, I don't think you've been a bipolar disorder. Let's find out. She put him under hypnosis, found out that his dad was very abusive. Verbally, and it was all about forgiving. And so he wasted 2 decades of his life misdiagnosed when the answer was the story, right? That there was trauma that was built in that took a star athlete, class valedictorian, class president, and 10 years later in a straitjacket in a Canadian mental institution. And it turned out that he never had to take those forced medication, and the trauma was really his father. And the abuse. And she said there was another reason. I don't know if you know. He didn't want to be abusive to you. Do you want to find out? She did. She brought her grandfather into the room and she had the two— her father and grandfather, his father and grandfather— talk to each other at age 4. And he found out that his dad, which would be his grandfather, was physically abused. I'm sorry, his father was physically abused. So he promised, I'm not going to physically abuse, but he had to do it in some other ways. It was the verbal abuse. And the therapy was What was the most favorite time that you had with Dad? He said, oh, that's easy. Every year we went fishing, just he and I, and he was normal, and we just had a great time. He smiled. And he said, all right, we'll go back to that lake. And the documentary ends when he submerges that picture of him and he and his dad. That was his cure.
It is all in the subconscious, would you not agree, Hares?
It was in the subconscious. That's what I'm saying. You have to— you have to build a story. It's easy to say And there's so much.
And does your platform, if someone starts putting their story on your platform, does your platform assist in, like, does it ask questions to help them go deeper and deeper, or do they just give the story as they know it and then it connects them with people who help them with that?
It's really up to the person how deep they wanna go, how far they wanna open up. The good news is people are opening up to technology more than they are humans. We are hearing that over and over again, right? The number of folks going to, especially the younger generation, for mental health, they're spending more time on AI sharing their problems, you know, counselors. So actually that works in our favor.
Yes.
But, you know, our platform is not a psychologist. It'll certainly recommend that maybe you might want to try these couple of practitioners to go a little bit deeper.
Yes.
Do you really? So it's all around how curious they are. Goes back to that, be curious, stay open-minded. It's still up to the individual. You can't— you can bring a horse to the water, but you can't force them to drink it. So our platform is, is designed to take some of the best. Our IP is in the questioning. Our IP is taking some of the best doctors in the world that are from all walks of life. There are folks that specialize in tinnitus. That's a pure medical specialization from ENT, right?
Yes.
All the way to a functional doctor who goes a little wider to holistic to Ayurvedic. We call it integrative medicine, all of the above. And we've built in the questions to give somebody the space to answer them at their own pace and when they're comfortable. It doesn't happen overnight, but it gives them the platform to build their story. And then next time you go to a doctor, Print it out.
Ah, so the doctor don't fill out the form.
Don't fill out the form. Yeah, don't fill it out. You can either send it by email. Here's my story. It's almost like carrying my book, right? Here's my book. Please read it. But it'll be a very short version of it. Here's the things that happened to me in my life that you might be want might want to be aware of. It's as simple as that. If you if you can put the story together, you can put the medical history together. Voila.
These practitioners are not actually on the platform. The platform. helps you extract your story, the medical, your medical history, and then you take that to a practitioner. Yeah.
So we go a little further, meaning the practitioner can be on the platform as we connect platforms. So think of us as a marketplace. Think of us as Airbnb, right?
Yes.
We're building the story. That building the story allows us to match you with folks that, as long as how open you want to be, how curious you want to be, how open-minded you want to be, We'll say, but these are 5 or 6 things you may not have considered. These are 5 or 6 specialists. So we try to connect you with the practitioner on the other side. That's a better bet than just randomly like I did, like, oh, I think I got an allergy. I'll go to food allergy specialist. Oh, I think I got a rash. I'll go to a skin specialist. It helps guide you towards the type of specialist that you should see, and then it connects you. So it's a marketplace.
Yes.
Not all that different than I want an oceanfront house. I want, you know, 3 bedrooms. It needs to be new. It has to have swimming pool. And it connects you with a bunch of homeowners. You still do your homework and you pick The house that you want to rent for that vacation. You do the same thing between, here's my story, here's what I'm trying to solve, and oh, by the way, the platform is giving suggestions on who they should— it's doing the homework that most people do anyways. When they're suffering, they say, you know what, I'm going to go online. And when we had libraries, they went to the library and found research paper. When we had the internet, it made it a little bit easier. AI is going to make it extraordinarily easier to curate. So we're just making that process more efficient.
You are right that people do tend to go into apps and look for this sort of thing, or are more willing to speak to someone through that, because I find they find it safer and it's a more non-judgmental experience. You know, we, especially here in Australia, we're not used to going to therapy. This is becoming a new thing for us. It's not a, you know, it's not in our history to do that. We have a very much just get on with that attitude. You know, she'll be right. Type of attitude. Yeah, a lot. And, and you can do it privately. That's the beauty of these apps. No one needs to know that you're on it. None of your friends or your family need to know. So it's more private. So that's why I think something like yours would become extremely popular, you know, especially that it directs you to a solution because you can go to keep telling your story, but at some point you want a solution to what you're experiencing.
Yeah. Now everybody wants a solution. There's always gonna be the option of, I need a quick solution. Great. We can offer the same Teladoc services. to get somebody on the phone right away. But we'll encourage them that when you have time, please come back and tell us more about yourself. Tell yourself more about yourself. And we'll have a little bit of a barometer there to say, okay, you're 30% of the way there. You have about a 30% chance of getting cured. And as you get to 100%, you're gonna— nobody ever gets 100% because there are things you, you don't think about, you don't put in. But the point is, the more complete the story, the higher the likelihood that you're about— you can get to what's causing your problem. And by the way, your show is how people find— you know, they come to listen to you for what are the different things I should be doing, right?
Yes.
So all kinds of channels are opening up and mediums that are opening up as a function of technology.
People need— once they have the curiosity, they get the information, and then they can do something about it. And hopefully a holistic, you know, or a complete, you know, approach. Like we said before, whether you want to use Traditional medical and complementary, or one or the other. But at least you know what— my mission here is not only connecting people with functional holistic practitioners, etc., but making people aware of what else is available to them. And that's, I think, is the key. You have to be, like you've said many times, you have to be curious. As an engineer and the process that you've gone through, are you now spiritual?
Uh, yes, I am. I've always been— I believe in— well, in India we got 30 million gods, and I'm probably not exaggerating the number because you can make your own god that you want. That's— I've been to India.
I've seen them.
But yeah, so, you know, but, um, I would say that it is certainly the experience that I've gone through. And when you read my book, there's so much more paranormal activity that happened between some of the major stories I told you. There has to be. That's why I picked that quote that There's there is the mysterious world out there, and like I said, it's not that was my story. That doesn't mean it's your story or anybody on this this podcast. It's right back to I I decided I wanted to find out the why, and what I discovered was a parallel between my business journey. Had I not done my last company, which was helping private equity, they were flying blind. When they closed the door, some of the biggest names in the industry that You think are like the smartest people, they'd close the door and say, you know, Hares, we're flying blind. I said, wow, you got billions of dollars of our money and you're flying blind. And we helped them put on glasses and see the world in a clearer way. If I hadn't built that company and found out this problem of fragmented data, which is call it specialization with lots of reports, I might not have connected the dots when I saw Dr. Reddy in Sacramento that drew those 8 quadrants. So it all had a purpose. Yes, that's when I say I believe in spirituality, because you have to believe in the universe. The reason you and I are talking will eventually make sense around— there may be some connection here, there's somebody on your call, and the universe has a way of kind of bringing things together if you bring out good intentions.
I don't believe in when people say, oh, it just happened, or this. I believe that the universe is very organized. I believe there's a reason why we connected, and there's a reason why I didn't click off before you came on, because we were meant to have this conversation and share this knowledge with people and like you say, help people become more curious. Take ownership of your health, become more curious, start using a platform like yours. And I believe that you will give me links to your platform in the show notes that people—
you want people to— Yeah, just a quick short. If you go to hareshtpatel, which is how you spell my name, .ai, and I'll certainly send that to you. That'll take you to my website. And we'll give you a specific code so your listeners can sign up for early, early clients to, you know, to give us feedback. We'd love to get, you know, feedback on our platform that we've built, make sure we work out all the kinks. And then that's where you can order my book as well, although it's available on Amazon now. I'm pretty excited. I really appreciate you giving me the chance to, to spread the word because I think spreading the word is going to hopefully end this miserable cycle of— there's 133 million of us floating around in what I call diagnostic limbo.
We deserve better. And this sounds like your platform is going to help people start connecting, seeing the patterns and connecting the dots.
Connect the dots. Tell your story.
That's exactly right.
Find the right practitioner. Get cured.
Exactly. Thank you, Haresh, so much for coming on. And for everyone listening, those links will be in the show notes. Do go there. Do try out the platform. Thank you so much.
