Jeff Bezos points out that while people obsess over what will change, they ignore what won't: humans always want things easier. The speakers apply this to their work, building products around that unchanging desire.
That's so amazing. It reminds me of something that Jeff Bezos once talked about, which was, everybody asks me what's going to change or what's new, but nobody asks me what will never change. And that's the most important part of it, which is human truth will never change. No matter what comes in, technologies come and go. He says, people always want things to be easier.
Oh, exactly. Easy. Make it easy. And this is one of the things that we're doing now.
