How to avoid the Biggest Mistake with Clients | ROY SERIES 7

Roy Abdo's biggest client mistake was not being genuine. At 18, he negotiated a $2,000 phone bill down by building a neighborhood internet system and keeping every customer happy. Success happens after hours, not in a 9-to-5.
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Stop, get out of your couch and get shit done. That's it for tonight. Bye-bye. Oh, look who's here. Another vlog. Okay, let's put the mic on and get ready. Oh, that's awesome. Ask them what you did, by the way, for— how you broke it down. So we suggest hiring a PR company that will get you listed under Mashable or AngelList, all those kind of stuff. Kind of like have a slide giving them direction on— Okay, bye. The one mistake that I did with the client is I was not real with them. And my recommendation to you, if you want to win clients, treat them like family and be real and be honest. That's going to help you win in the long run for sure. You got to be real every single step of the way and put effort in every single step of the way and give it more than you— when you— what you've got. Like, give it all what you've got in every single step. This way, whenever you get to a place where you're meeting a client You've already been prepared, you're ready, you've done your homework, you know everything about them, you know where they're trying to go, and you can actually get them there faster. I mean, I just give them everything they need to know and somehow I get hired, even though in reality they don't need me. They actually could just use what I exactly told them and then go do it on their own and get shit done. But that's how you get hired, because you're giving them more than you're receiving. There was one more story on this I need to tell you, is when I was 18 When I was 18, my— our phone bill came about $2,000, and my dad almost kicked me out of the house. I mean, a phone bill in 1996 for $2,000, that's a lot of money. And why? Because I discovered the internet. And here's what I did back then that I was able to kind of figure something out around it. So I went to this cable company, I told them, hey, listen, I can get cable from you and I can build this whole distribution channel for you, uh, in my neighborhood. That's pretty much what I did. I went and got cable and I built this little software where I pretty much distributed internet for our neighborhood. And basically everyone was paying me for the internet. In reality, I was paying for the company. And then that pretty much— I got my internet for free. And I solved that problem by making sure every client was happy throughout the process so that I don't lose them. Because if I lose them, I lose my own internet. And kind of, my business was tied to their business. I could be doing so many things right now. Right? But I'm not. I'm here working late. What time is it? It's 9, and I could be doing a happy hour, I could be watching Netflix, I could be, I don't know, like on a bar somewhere getting a drink, but I'm not. Because you know what? Nothing gets done if you don't get it done. Because it's not about the 9 to 5, it's about what you do after 5. And that after 5 is for you to build something and do something about your life. I gotta tell you though, like what happened yesterday during the day at that event, being in front of that audience, there was 200 students, they're all listening to what I was talking to them. And at that point when I was in bed at night afterward, it hit me like, this is what I wanted to do with like my entire life. This is what I wanted to be, this is where I wanted to be. I wanted to be in a place where I'm able to help other people from the experience that I accumulated. And that was paying off yesterday. And that alone was just like, it was so touching that I was wondering if it's true. I was like, did that just happen? And I was looking on Twitter and I was realizing how much people found it valuable and how I got so many messages to help them get somewhere. That alone paid it off. That's it. Mm.










