The 2 Biggest Upsell Mistakes That Are Costing You A Lot Of Money (Zoom Call Replay)

4 Mar 2020 · 74 min
1:13:35

Recorded Zoom call (YouTube replay, March 4, 2020) with Justin Goff and Stefan Georgi focused on upsells. They identify two core upsell mistakes that move the needle: (1) selling an upsell that is not congruent with the front-end purchase (product fit matters more than copy or price), and (2) "T‑Rex arms" — shorting the sale on the upsell (not running a full selling process). The call includes concrete industry examples (health/supplements, survival, credit), a Paleo Sweets case study showing how rewriting the upsell video increased AOV and scale, practical rules (three proven upsell types: more of the same/supersize; done‑for‑you; faster results), recommended upsell video lengths (often 15–20 minutes), target take rates (aim ~15% for 2nd/3rd upsells), and Q&A. The session ends with a pitch for the Copy Accelerator Mastermind event (Feb 26–28 in Las Vegas).

Questions this video answers

March 4, 2020.

Average order value rose from $16.50 to $19.20 — a $2.70 increase per order.

February 26–28 (year of event stated in audio).

$2,950 per ticket.

Mostly between 15 and 20 minutes (some high-performing upsells 20+ minutes).

Chapters

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