Using AI to Unlock Business Growth: A Guide for Entrepreneurs with Stefan Georgi and Chris Guerriero

This content was created by Stefan Georgi. This content was uploaded by Stefan Georgi. This is a YouTube video titled "Using AI to Unlock Business Growth: A Guide for Entrepreneurs with Stefan Georgi and Chris Guerriero" created on February 18, 2023. It features a conversation between Chris Guerriero and Stefan Georgi discussing the impact of AI on business, particularly for entrepreneurs. They explore how AI can be used for various business functions such as copywriting, content marketing, SEO, and customer engagement, and discuss the potential of AI to transform business operations and strategy.
Chapters
Hey, since Chat, GPT and a lot of other AI really started getting popular, which for chatgpt is what, like, two months ago, right? A lot's happened. A lot of people are super scared of losing their jobs to technology. But then there's. Then there's this other population of people, the entrepreneurs, the CEOs, the founders of companies like us, who are literally scrambling to find ways to use AI. Not because, you know, we're afraid of anybody taking us out, but because maybe you're afraid that your competition is going to learn how to use it faster or better than you are. Which is what prompted me to call Stefan, who's with us today. And I want to give you a little bit of a backstory first. About two months ago, I was sitting down in a meeting with my board of directors, and we were talking about how we're utilizing AI in different forms throughout our company. We'll get into some of that today. But then fast forward a little bit, and I'm sitting down with a group of really good friends who I consider my advisory board, right? We've been getting together monthly, I guess, for close to 20 years, and the same exact conversation came up where we were talking about AI is without a doubt one of the biggest disruptors, probably one of the biggest opportunities of our generation. Now, Stefan, you and I have known each other for several years now, right? And it seems like every single thing that you touch scales, right? It scales quickly because you submerge yourself. You literally. I don't know if you know this, but from an outsider perspective, it looks like you just submerge yourself and you become great at whatever the heck you do. And that goes for the companies that you build. But. But I. I think equally important, if not more important to me, it also is the way you have become a great dad, right? So you have this wonderful balance in your life that. That I respect and that. That I, you know, enjoy in my life also, where we understand how to really push hard in business and then how to really push hard in our personal lives, with our family. But when AI popped up in a really big way, you immediately pivoted your company, right? And you. You dug your heels into the sand and you got so good at it that you now train marketers on how to use AI like ChatGPT and other things to become far more effective. So when I had those conversations with my board and with those friends of mine, I literally texted you, like, the next morning. I remember the last meeting that I had at night ended really late.
So.
So the next Morning, I got up, I had a quick workout, and I was in the sauna right after my workout, and I was texting you. Well, not actually texting you. I emailed you from the sauna, literally, because I'm like, I got to get this off my desk and see if he'll jump on the. Jump on an interview with me. So I'm super excited to be here with you. Um, and I, I kind of want to. I, I want to take a step back and I want to, like, find out how you feel from a 30,000 foot view as an entrepreneur about AI. Does it make you. Does it make you nervous? Does it make you excited? What is it? Like, how do you feel about it?
For sure. And thanks for, for having me. And, and, yeah, it's the funny thing. I. I was looking at my Colby score, which I had taken in 2015, and I, I couldn't remember what my people would always ask me and whatever. So I finally found the results from back when I took it in 2015. So I'm like an 8 on the fact finder score, right? Like the. I like when I get interested in something, I really need to understand it and dive in. And so, to your point, with AI, that's what I've been doing. And we can kind of talk about why I was able to pivot so fast as we get into it, but from a 30,000 foot view, I'm definitely excited. And part of it is because of actually diving in and really understanding it, because I think I have a pretty strong survival instinct, whether we're talking about in, you know, business or personal life or whatever it is. I've been, like, in some heroin situations, even, like, where, like, was robbed at gunpoint. Just random shit's happened in my life, right? And so I'm not sure if I'm supposed to cuss or not, but whatever. And. And so I, but I very much am. Like, I don't ever want to become, you know, irrelevant or extinct, and I also want to work smarter and not harder. So when I saw the, you know, kind of implications of AI, I wanted to make sure that I was on the correct side of things. So I dove in very deeply and that helped to ease my mind because then there is that uncertainty of, like, is this going to change everything? Is it, like, what's even the point? Are businesses going to be so disrupted that my business will go extinct? There's a lot of fears and concerns, but as you really dive in, you know, I'm frankly very to your point. I think this is honestly the best time ever to be an entrepreneur or a marketer. There's just, we have so much power now at our fingertips and really what I like to call exponential efficiencies, meaning that we can do things exponentially faster and exponentially more efficient. AI enables both of those things. So I'm happy to talk about it, but from a very, very broad, basic level. Yeah, I'm just really, really excited about what's going on right now.
Yeah, I think out of everybody that I've spoken to from a business standpoint, and again, the, the. My circle of friends, I'm very less than fortunate to have some, some, you know, people who have been in the grind for a long time. So they built some really great things. Everybody's excited except for one person. And that one, that one person is a guy that I know who just never likes to change and has been super successful in his niche, like his industry. It's okay to do that, which is very rare. I've found it extremely. He's. He services government contracts. So it's okay, I think, in that industry maybe to be a little bit behind the times. But, you know, I had this, having this conversation with him and, and it reverted back to calculators when we were in school and how, you know, when I was a kid, calculators were not allowed. Like we were, we were allowed to practice on calculators, but during a test, you couldn't use calculators. Considered cheating then. Now fast forward a little bit. Calculators became a standard. Like, you had to understand how to use calculators because finally the, the school systems realized that calculators are here to stay. And then it became computers and, well, computers are cheating. But now computer classes are like, you can't get through life without understanding how to use computers, right? So everybody teaches you how to do things on computers. So when it comes to AI and we look at these AI plat, these platforms that are utilizing AI, and we say, wow, that's weird. That seems like cheating. It's not cheating, like, I believe. I'm so excited about it because it gives us this ability to tap into robots, right? To tap into this intelligence that gets a chance to look at everything that's been, that's been created so far and then help us to make better decisions. Because it's like our. It's like my best brainstorm partner when I'm in there and I'm in chat GPI room in one of the AI programs that allows it to aggregate all this information and then deliver to me, an answer. It's like my best employee sometimes, so I'm excited. All right, so, so how do we want to move on this? Because I, I want to jump into like the biggest opportunities from an entrepreneur standpoint. And I've been doing a lot of due diligence on this ever since my sauna experience where I was freaking out as to what, who I was going to talk to about this. I'm so glad that you said yes, but, but let's get into how we use it as entrepreneurs and then if it's okay with you, I want to get into some more specifics because I know you're doing some pretty great shit that I have not even begun to comprehend yet. So how, how are you utilizing it in your company?
Yeah, so in a variety of ways for sure. Like, one thing I want to do is I want to kind of set, let me set one, one kind of like meta level thing really quick. Right. And that's just sort of like, I think, like going back to like there's a good book called Power and prediction. It's probably three AI kind of experts, PhDs from the University of Toronto, and they're sort of talking about the mass scale adoption of AI and how basically what needs to happen for that to occur. And so use the example of, I think it's, don't, don't quote me on these dates, but something like 1879, Thomas Edison famously debuts the light bulb, right? And then 20 years later, only 3% of American businesses are using electricity. Twenty years after that, 50% of American businesses are using electricity. So they're kind of like, what happened? What's that gap where in the first 20 years adoption was so slow and the next 20 years it became at 50% and then ubiquitous from that point on. And the argument they make, and I think this is an important kind of foundational thing to understand, is electricity became implemented into system wide solutions. So essentially there's three types of solutions. I promise I'm not going to just be esoteric. This, this is like, I think actually very applicable. There's point solutions which are where you're applying a new technology at a single point. There's application layer solutions where you're applying it to like, you know, an application within a system. And then there's system wide where the entire system is leveraging and harnessing this new technology. The reason that matters and why it's so exciting, I think for us actually is because for a lot of the larger companies out there, like, it's hard for them to now incorporate. They can't quickly, they can throw AI into a bunch of their marketing, but they can't become like an AI first company or company that really leverages this very quickly because they've got all these layers of middle management, they've got all of these established systems and SOPs, they've got ways of doing things, they've got entrenched interests where, you know, it threatens certain fiefdoms. All these things are happening and yet that's where it's going to need to go for them to really be competitive. But frankly they're going to often just go buy companies that solve that for them. Right? It's easier for them to go buy a company that is built kind of to be AI first. But for entrepreneurs who are lean enough, if you can incorporate AI and some of the things that like we'll talk about today into your, not just like as a point solution or not just an application solution, but throughout your whole kind of business, it can put you in a really strong position, you know, long term, either to build a very large company, like more revenue than you probably imagine possible, or to be, I think, in a position for a very large liquidity event, more so than you ever thought possible. So for example, one thing that I'm looking at is I've got a background in having successfully scaled some different, you know, health supplement companies and things of that nature. So even within that context, I'm planning to potentially launch a new health and beauty brand probably in the middle of 2023. But the interesting thing there is like it's really going to be a technology company disguised as a consumer product company. And we'll take AI, you know, an AI first company that basically applies a lot of the stuff we're doing, which we're going to talk about in a moment into our company, which I think can make us way more. It turns the skincare company into a disruptive company. I think we can grow significantly faster. And if we are gearing towards a, you know, trying to get acquired in the future, you know, it increases our valuation, our multiple drastically. So I just think it's interesting to think about that, that stuff so. So specifically around some of the things that I'm using for AI for now. One is the obvious use case of copywriting. My background originally is also in copywriting and so both for long format copy, but ads, emails, advertorials, landing pages, all these things. And there's a lot of ways you can have AI automate a lot of your copywriting and streamline that process, it's enabling us for the agency. I own it, I do a lot of stuff, right. For better or worse. But to go and we changed our model entirely. Where I used to charge like $50,000 for an infomercial script as an example, but now we'll do $150,000 for 10 scripts. So it's like, you know, you're paying 15,000 per instead of 50. But we're getting more money up front and because of the processes of AI which we can talk about, it makes more sense for us and we can have lower level and I don't mean this in a demeaning way, but like more junior level copywriters do a lot of the work for us and then sort of come in for our paintbrush and top it off at the end, right. So that's one thing we can talk about. Another is on the content marketing side for sure, there's multiple things there are. You can use AI to generate videos that are of AI voiceover artists, stock royalty free video, background music. That's AI generated all these things where you can test, you can both do kind of content, informational type of videos and also test angles, ads, ideas, hooks in the marketplace extremely rapidly. Even like if you want to test like long format video advertising, you can essentially what would cost you really $5,000 if you're being really lean testing before you can do for $4.44. So pretty big difference. I'll talk about that today too. Also using AI to take long format video, break it down to little chunks for more content distribution. There's a really cool tool we can talk about there. SEO is another one obviously. And then there's some really interesting stuff around chatbots both like using generative AI to create products and services. But also even as chatting on a website that can be more customized chat or can give people on demand things like you know, a use case here would be say you do something in the health space. You could have a little chatbot that essentially gives people recipes or workout guides or all kinds of things you can have AI do for you. And there's I think one of the next big things you'll see. And there's one interesting company called Personal AI that sort of is doing this is where you can, there's a couple but you can train your an AI on you or your brand's voice, whatever it is, you basically feed it, you know, copious amounts of content. The more content you train the AI on the better. And then it can actually write and speak in your Voice. So the idea of being there, you know, any content you're putting out can be drastically more personalized. But also you can actually have a chatbot. So I have like a step in chatbot where basically like I'm still training it, but I can go put it. It's my mastermind community as an example. But you can also do this for anyone who's got a brand or. And people can chat and it will answer as me and they know stuff about me. Right? Like when did you first discover copywriting? Well, I was at a casino in Las Vegas in 2000. Like it literally answers as me. So you can actually have like, hey, I'm not around 24 7, but my AI avatar is. So if you're, you know, a copywriter or a marketer or an entrepreneur and you want to like get answers from you, from my knowledge base has been downloaded to this AI, you can do that. So it's. Those are just some of the use cases. But it's pretty, pretty wild. And I know that's a lot. We can kind of go any direction. But those are some of the broad, broad strokes of it.
And if you're answering it inside of your community or it's answering it as you, is it also utilizing your voice and image or just. Is it just a text thing right.
Now with this one, it's a text thing as a chat, but there are ones that can do your voice. So there's I think is it. It's like a play.ht, i want to say. And that one is pretty good. Like Descript does the same thing as well, where you can basically train it on for voice, not, not video as much, but you can train it on your voice like you know, tons of podcasts, recordings, whatever. And then you can write scripts and it just reads them in your voice. So you know, you can, you can do podcasts, right, essentially by just like writing a script. But also you can use AI to write the script, then go plug it into, you know, Play HT or Descript or whatever it is, have the audio file and then you can use like flicky AI, which is one of the ones that I was mentioning, where it basically creates royalty free stock video and AI generated images and does like subtitles and does background music. So if you think about that, like you can just produce content exponentially faster as a result. There are some ones that do sort of that deep fake video capabilities as well. You know, the ones I played with, to be completely honest, I haven't been insanely impressed with yet. I think they're, they're going to get there pretty fast and maybe there's some really good sort of enterprise level ones that I haven't seen. The ones I've seen are a little bit creepy where it's sort of like the face and then I agree, the mouth moves. But I think we'll, we'll fix that. I think that's, you know, within a year probably that, that gets dramatically better.
Yeah, I'm, I'm, I feel the exact same way about those. The ones that I played with don't feel realistic enough to put behind a brand. So let's, let's reverse engineer a couple of things that you spoke about. And by the way, some of the links that you talked about, we'll throw in the description that way people have access to those. But, but, so when I say reverse engineer, what I'm going to do is I'm going to say something about two of the bullet points that you talked about that, that I feel like there should be a warning on. So this is a, this is going to be a question to you more than a statement. But I, I don't believe, I don't like the, the actor voices. I think you, you mentioned something really quickly about the character voices that you could, you could go out there and utilize. Like you could use a famous actor's voice on a script in an ad. I don't like that. Like, I think that's a bad representation of most brands out there because it's a, it's, it feels to me like a lie. And I think there's so many wonderful ways to use AI. That one scares me. The second one that scares me is the use of AI. And this is really a strong question for you more than it is a statement. From what I've researched, AI for SEO could come back and hit you hard in a bad way because Google doesn't like that. And Google's AI has been around and has been creeping on us for many, many years. So it's pretty far out there when it comes to being advanced. And I, from what I understand, they are not going to, they're going to negatively grade websites that use AI generated content for SEO. Do you know anything about that?
Yeah, for sure. So let's go two at a time. So. Or one at a time. So the first one on. Yeah, just to be very clear, what I'm saying is not celebrity voices, but it is like AI generated voices. And so I sort of agree on. You don't necessarily want your whole brand to be a Bunch of AI voices I think that would be. Could feel inauthentic or weird or whatever. But from a testing perspective, I think it's really valuable. So you've actually seen that already where even like I've seen a golden hippo, I think V shreds doing it to some very large sort of direct response direct to consumer companies that are doing, you know, multiple nine figures per year. They're testing like hooks and angles in their Facebook ads for the first 30 or 60 seconds is kind of done with an AI voiceover just because of how fast it is to test and get data. So I think that part is where it's really interesting and those voices are going to get better and better. So one of the tools I mentioned that, that Flicky let me maybe I'll share my screen and show that really quickly, if that makes sense. So yeah, so basically like what we're. We're doing a really interesting thing right now. We're essentially like we have 15 different social properties where it's Instagram, TikTok, YouTube, shorts, website, free report on the website, email list. We're doing it basically all the AI and the idea is to generate AI. AI generated content that's sort of informational and interesting to build up followings on these different social media platforms and then see if we can monetize them. So sort of an experiment we're doing to just find out but what's cool with like. And I've got a team. And it's pretty crazy though because with the spliky thing, we're doing at least 60 videos per day, you know, and basically I guess got like 200 plus posts per day or 180 posts per day with our team. Reason mostly VAs and stuff like that. But what's cool with Flicky is these are some of the little ones I tested here. That's a brain, not a butt. I know it's tiny. I'll make the screen bigger. But like, for example, let's pull up this one and I'm sure I probably have it like I was talking to Kendago so I said I won't watch. Like. So like, let's see. Like, yeah, if I just say like, are you scared of AI? Like if so you're not alone, right? So then if I basically, if I hit play, I make sure my computer, the audio is coming from my computer on this here. Give me a second. Okay, Right, so now I've got this and I hit play like this watch.
Are you scared of AI? If so you're not alone. They're called silent synopsis.
I had this thing about the brain before, but basically, right, so now if I want to be like, whatever, like, are you in love with AI? If so, you're not alone, right? So then just literally start over again.
Are you in love with AI?
If so, you're not alone.
They're called.
So you can basically take AI, write it, right? Do this and the different things. You can go here and pick like stock video. So you can do like, you know, this is all royalty free, like computers. So I can just add this image in, right? It's pretty fast. Whenever you're doing it as a demonstration. So I've got a different video there. You can pick from a bunch of different background music and then the voices too, right? So I had Matthew, but if I go here and I want to do like, let's say Nancy and you know, not all voices are created equal. But now I want to test like, well, would a female voice perhaps do better to my audience? Then I can just go, Are you in love with AI? If so, you're not alone. It's pretty good. It's like for an AI voice, it's not bad. So this kind of stuff's pretty crazy because again, if you're trying to test like an angle or a hook or content and they're only. It's only going to get better, right? So that's where we're, we're taking this and like I said, we're creating all these videos for all these different accounts and we're trying to see. We're using AI to write the scripts and then we have a human kind of look over them to make sure they're not saying anything horrible, whatever it is. So that's kind of what I'm talking about with, with Flicky. Yeah, I want your thoughts on that. Have you seen that before? It's pretty cool, right?
Yeah, I've seen that before. It's. It's amazing. We've played around with it a bunch and my biggest challenge is not going down the rabbit hole and waking up, you know, three days later, you know, trying to figure out where the time went. Yeah, because it's exciting, right? It's, it's. As you start digging into this, you start saying, oh my gosh, you know, I could use this, I could use this for ads like you're showing us, right? I could use this for internal videos for our team. We could use this for training videos inside of our, inside of our company. We could use it for an onboarding sequence. When somebody gets hired inside of our companies, there's so many ways that this is applicable and it's amazing. Right. And so, so I'm glad you clarified. I was, I was saying, yeah, I would, I would not be cool in my company to do it with celebrity voices. And that's not what you were saying. Yeah, I'm glad you clarified. So SEO, let's go jump to SEO real quick because there's a lot of companies. And by the way, how attractive is it to think that you could sit there and generate. Do you remember, were you online when, when it was not against Google rules, let's just call it. Or compliance rules to stuff your webpage with keywords and you could literally write weight loss supplements and you know, 500 times in an article. And even though it didn't make any sense, you still ranked number one. Because Google said, well, this is our algorithm. The more times you say it, the higher we're going to rank you. So it's super attractive to be able to think, wow, I could literally sit there and spit out 500 articles.
Yeah.
With the word weight loss in it. Put them on a website and tomorrow I could rank higher. But so anyway, go ahead and.
Yeah, for sure. And so that's actually, that's where I kind of. So I started in like, I guess really well,2011. You know, I became a copywriter. Let's call it 2012. But 2011 I was doing like some SEO content writing. And then when I became a copywriter, that was sort of like what I wanted to do, but I was just trying to like pay the bills. So I was on Elance, which is now upwork, and I would get people doing SEO content. I learned keyword stuff. So I did like, I had kind of an SEO agency and like the early 2000 and tens or whatever and was good at it. I got a lot of stuff ranked on the first page of Google for competitive keywords, like, you know, for like attorneys and cities, personal injury attorneys. I'd get them. Which is very competitive. Right. Because they're all trying.
And I, Yeah, I gotta interrupt you for a second just to, just to laugh about something. How cool would it have been to find Stefan Georgi on Elance or one of these other things or I don't know what you freaking charge back then. 150 bucks. Where I know people who have paid you hundreds of thousands, thousands of dollars now for like a moment of your time. So it's, it's. That would have been. When we think about reasons why, if, why it would be fun to turn back the hands of time just for a moment. It would have been one.
Yeah, that would have been one. And well, for me of course it's like knowing what I know now. But you know, you have to.
I got it still.
Yeah, no, for sure it's fun to look back and I've got some of that document where I've got old proposals to people where I'm sort of this really lengthy, like you've always been a good writer. It's like well written proposal and it's like you think I'm about to quote like a hundred thousand dollars, you know, and I'm like it'll be 200. And I'm like, oh God, I hope they hire me. You know, it's kind of fun to look back at but see the point there is like I do know SEO pretty well and well it's not my, my wheelhouse as much. So I think like, yeah, Google obviously doesn't like, doesn't like it, which makes sense. It's like a threat to their, their business. Right. Searches every one. It is now but like 50 ish, let's call it of their business. I mean don't, don't quote me, but somewhere in that range and it's like I'm pretty sure like the quarterly revenue is something like, like 39 billion or 17 billion out of 39 billion for quarter, something like that. So it's you know, worth like almost $150 billion a year to them I think significantly more than that actually. And so, so yeah, they don't like it. So yeah, they've also kind of said we're going to have a hard time really, you know, catching all of it. And I, and I think more importantly though like the even bigger challenge becomes if you just sort of use some AI thing and writes the article, you post it like you might have a, be more likely to get caught. But if you take a few extra like minutes to sort of like just, just switch it up a bit, then I think it becomes increasingly difficult for them to catch you. So there's one company, Content at Scale, which is like their whole promise is that basically we're, it's SEO content that's Google proof. Like Google won't know that it's written by an AI. So there's, there's some companies that are sort of making that promise. Now whether or not that's actually fully true or not, I don't know. There's also the ability to sort of like to mix things up a little Bit there's something called Quill Bot, which I really like. I don't know if you've seen that. Essentially it's again the source type of tool where you can put the article in and it sort of spins it. Which back in the day there were article spinners, right? Where take the same article and. And create like versions of it. Yeah, yeah, exactly. And so this does it. But then what's cool is it also has like hyperlinked text throughout the new version where you can click and change it again as suggested edition. So even as a copywriter, it's cool because you could basically put a lead in for something and then get like 10 variants of the lead and then like go in and pick like, you know, or an ad. Same thing, right? So it's pretty interesting. My guess is where Google is more likely to get you is detecting anomalies of to that point, right? So like, for content at scale, I was in Semrush and it's like, okay, there's whatever 70,000 kind of copywriter keywords related to copywriting. And it's like, okay, well, one of my businesses works of copywriters. So out of those there was like, you know, 20,000 of them that have like some search volume per month, but like no competition. And you're like, wow, well, if I could just use AI, I can basically go target all these keywords that are getting anywhere from like 30 to a couple hundred searches a month, have no competition. I can just like slam this out here and rank for so many things. And the long tail of that could be, you know, tens of thousands or hundreds of thousands of additional visitors to my website. And that's very tempting and I still kind of want to do it. But my guess is Google is like, yo, you weren't posting anything. Suddenly you're posting like, you know, 100 articles a day or 500 articles a day. I think that's going to trigger their morning more suppressive to at least warm it up if you're going to do it. But. But I guess I don't think, I don't think Google, they're not gonna be like, I don't think they're gonna be able to like really stop you. I still think as an SEO, you know, like content person or someone who does a lot of SEO, I think it's still a really high benefit. You probably just have to take the extra steps of, you know, make it a little more original or personalizing it. But I think it's still a really good tool that's Kind of where I fall on, on this scale for that.
Yep. Well, let's dig into some of the other ways that entrepreneurs can use this to, to really gain an upper hand. Right. So, and when I say gain an upper hand, I would just be very clear. What I'm talking about is understanding these, these, these levers that we could pull prior to our competitors becoming good at them in a way that improves our ability to deliver a better product or service to our audience, to understand our audience better, to speak in the verbiage of our audience a little bit better, to connect with them a little bit better, to, to bond with them a little bit better, not just to make a sale, but to, to help them and then to keep them stuck inside of our product for a longer period of time. Right. Because once somebody is, is create. Once somebody is consuming something of ours, let's just call it a subscription, the value becomes keeping them in that subscription as long as possible. Right. So if you're in the ticket industry, which a good buddy of mine is, you know, the goal is not just to sell somebody super bowl tickets, the goal is to sell them super bowl tickets every single year, and then also, you know, tickets to NBA games and, and to concerts and so everything else, to be the ticket source.
Right.
On a regular basis. So that's what it is. And I think there's a lot of great ways to leverage AI for that. In fact, inside of our company, we like, we use it to do a lot of research inside of our companies, including to define our target avatar better. Right. Like in the past, and I've always been extremely. I think you and I have even have conversations about building a better target avatar. I, I'm, I'm a firm believer that not only do you need to know every single thing possible about who your target avatar is, like the best possible customer for you, so that you're. So your graphics team could build something, graphics that are, that are relatable to them so that your copy team can write words that are, you know, that connect with them so that your customer support can talk to them better, so that everybody on our team knows who they should be talking to. But I think it's got to be really, really clear. And in the past, you know, we've had a couple of dozen data points that, that we pulled on every single one of our customers to try to figure out who our best is and then to build this, this avatar, this fake person who is our best. Now we can do it with hundreds of data points because we could literally let AI loose inside of our buyers group and they could look at all the trends, they could look at all the reasons why people bought. They could look at all the, the ad, the ads that brought them in to buy. They could also look at our prospects and find all the data points out about them also. So it's been a huge asset for us. Yeah, let's dig into some of that stuff on how entrepreneurs can use this stuff.
Yeah, so it's really interesting actually. I just had a aha moment while you were talking and so I'm going to share this, this realization live for the first time. Breaking news. But I think it's actually really, really interesting. So I'll go through sort of some of my psychographic research questions and how I use AI to generate that. One really interesting thing that I just thought of while you were talking though is like, so I mentioned this personal AI, right. And so let me move my stuff over here. So what's cool about it is essentially like you, you take it and you train it. So it's got my like memory stack and I've shared like links to stuff like my RNBC method, you know, YouTube videos. Right. So you can basically train it on all of this content from you and then you have your little like stuff in chat or your whatever. Chat could be for a brand too. And you can have multiple. I think you need like an agency account, but you can have like, you know, multiple sort of like personalities, avatars, whatever you want to call it. Right. So it's not perfect. I still need to train it more, but it's cool. And they have third party app integration and they're working on that. To where again you can go put this on your website and someone could be like chat with Stefan and ask it questions. You can make it a little subscription thing or just something that helps customers. You can do it from a brand voice. Like some brands are really good at. You know, like KFC on Twitter is really good randomly. Right. There's sort of like brands like that. So you know, if I'm just sort of like, like what makes. I'll make this screen bigger. It actually even shows you suggested like things based on what's been trained on like, you know, what's the name of the part of a good sales letter that hooks the reader and makes promises? Sure, let's try that. And if I just submit it bigger, the lead or the introduction is part of the sales letter that hosts the reader. So. Right. I can actually like talk to me and based on my knowledge, basically answer questions. But what's really cool, but I actually want to use this for now as you were talking is like, I think this is really interesting. You could, you could train it, create another one of these, right, for any avatar, any, any profile that you're like is like sort of a sketch of your, your target market or one of the segments of your market, right? Train it on kinds, like, like all kinds of stuff from them, like whether it's forums or YouTube interviews or whatever. Or again use AI, right? So it's almost synthetic data which we'll talk about in a second. And you could train the crap out of this and then you could ask it questions about like sort of all kinds of things related to like its opinions, feelings, beliefs about, you know, your, your product, what you're selling, the pain points, all of that. And you could actually just get like really dynamic results. That's really interesting. So I never, I didn't even put that together when I was playing with this, but I'm like, damn, that's. Oh, I got goosebumps. At least, at least it's another rabbit hole. But that's pretty interesting, right? You get some really cool stuff there, I bet as far as like some specific really tactical stuff. So I've got like, I have like a sort of a process. I have these research questions and actually so it's funny because we talked about the like, like where we could direct people who watch this and I. It was spg.fun forward slash research. And that basically gives you the first module of my copywriting method called rnbc. But the first module is universal. It doesn't matter if you care about copyright or not. It's really about research and psychographic research. And I have all these questions and so really what we, a lot of those questions that we would, would ask and answer historically would be like go to forums, go to Amazon, look at five star one star reviews. You know, you look at Reddit comments and YouTube videos and all that stuff is still can be valuable, but we can shortcut a lot of it with AI. So what I like to use personally is you know, playground from OpenAI. So it's the same people who do chat GPT. I like playground because it's just a little bit more control. You can do a few cool things. Like for example there's like the temperature setting, right? So for people who don't know what temperature is, it basically controls the level of creativity or randomness. It's between 0 and 1. So the default is 0.7. But sometimes I crank it up to 0.9 if I want to be more creative. And you can kind of choose the maximum length for an output. I usually stop at about 2000, but you can go significantly higher. But this becomes important as you'll see in a moment because you can tell a very specific stuff like write an emotional. Let me make this bigger too, so people can see like. Right, right. Like an emotional thousand word journal entry. From the perspective of a man who is struggling to get clients for his online coaching business, he feels frustrated and hopeless. Be creative. Right. So if I take that in to Playground and put it in there, it'll do it and it'll give me a thousand words. So give it a second. Hopefully it cooperates. I mean actually this one Playground basically always works. So may I hit submit? There we go.
Well, that's doing that. Those people who don't know maximum length. 2000 is characters or words.
Yeah, I think it's words actually.
Okay.
Let'S see. One token is roughly four characters. So I guess it is, it's. It's sort of in between both, I guess. So it's like one, like. So technically it's token length and then. Yeah, so one token equals four characters. So I guess it's probably more like 1200ish words. I'm pretty sure. It also then ties into like basically being self referencing to an extent. So for example, one of the challenges with, you know, generative AI is essentially it's predictive AI, right? It's sort of like predicting based on this prompt or this input or any other data you're giving it. It's predicting what you want the output to be. But the challenge, which is again solved very quickly historically, is that it didn't have a lot of short term, kind of like working memory, so to speak. So it could look at a bit of context and then give you an output. But if you try to give it Ulysses by James Joyce, it's not going to be able to remember all of that and then still give you the new output. But with a higher length it will reference more of the stuff. So you know, just to look at this, this output, you know, this is for a coaching example, but we can look at it for anything, right? We can look at it for people who sell widgets and things. Right. But I can barely bring myself to write these words. It's a struggle to get clients from my online coaching business. I'm so frustrated and hopeless that I feel like giving up. I'm sure that I'm not alone in this experience. Everyone has their own struggles I'm sure there are many entrepreneurs out there trying to make up an online space, but it's hard not to feel like I'm alone in this fight. I've been working on my business for months now, and it seems like I'm still stuck in the same place. I've been trying to get clients, but just doesn't seem to be working out. Reaching out to potential clients, but they don't seem to be interested in what I have to offer. I'm trying to stay positive and believe that clients will eventually come, but the longer this goes on, the harder it gets. I'm starting to get discouraged and feeling like I'm not good enough. I'm trying to stay focused on the goals I have for my business, but it's hard when I feel like I'm not getting anywhere and I have to keep going. I feel like I'm spinning my wheels and not getting anywhere. Let's see here. Trying to. I feel like I'm not making progress. It's hard when I feel like I'm at the same point I was months ago. Another interesting thing to note on this, by the way, is if I do this, like, five times, I'll get five different versions. So sometimes the first version may be, like, all right, it's pretty good. But, like, this one's kind of. Because this one I'm looking at is kind of interesting because it keeps saying, like, I'm trying to do this good thing, but I feel this bad way. But that's not always the pattern you get. So it's very. Again, if I do this three times or if we go back to 0.9, for example, you know, I'll get a totally. Or at least a pretty different output. So it's worth showing that really quickly. We don't have to, you know, do it every time. But. So. But now it's totally different, right? I'm feeling utterly deflated. It's been a few months. I don't have a single client. There's a huge dream of mine. I was determined to make it work, but here I am feeling miserably with every passing day. And so it just kind of keeps going. Every fasting day, I feel the disappointment and despair weigh me down. I feel like a failure. Like nothing I can. I do can make a difference. It's. It's pretty good, like, psychographic stuff here, right? And so we want to go through and read the entire thing. But another interesting thing from a marketing perspective, by the way, that's worth just, like, looking at is you can just sort of say like, okay, like rewrite the above but replace I with you. Because if you're talking to you, the prospect just throwing that in there and now it's like, you know, you're sitting and obviously there's gonna be little things you have to change. But like you get a lot of language that you could use. And I've tested this for all kinds of stuff from like, you know, like supplement type of copy to coaching to like financial planning. Right? Like this stuff works everywhere so we don't have to go through, you know, make this a whole master class in prompts. But I guess the big idea here is I'll share a few others that, that are also valuable because it gets you such a good sketch to your point of who your, you know, your target market is. So a follow up prompt, the one I just shared is like focusing on how their outside observations or on their observations of how the outside world looks at them and treats them because of their pain point. Now that makes them feel, you know, and by the way, look at the negative and the positive. So I start off these negative kind of feelings. Then we look at the positive state of like, what could your prospect feel like if they solve that pain point. But this one, this one here is interesting because now it's not just about like their journal, right? But it's sort of like people are, what's the motivator? It's sort of status how the outside world sees you, you know, things like that. So now by talking about like that same question of the outside world, you'll get totally different things. It'll talk about how maybe like societal pressures they feel or how they feel like they're, you know, judged by a friend group or how they, you know, these secret aspirations. I mean you could ask it, although also like, like here's a really good one, right? Like what are 20 things that a man or woman who has whatever their primary pain point may lay awake at night having anxiety about. So you know, let's say you were in the diet space as an example and you're like, you know, what are 20 things that a woman who's struggling to lose 30 pounds of excess weight may lay awake and having anxiety about. And you know, you'll get like this list. And again, it's pretty like emotional. Doesn't mean you're going to need to use every one of these things verbatim but you know, you're going to get a lot of them. And then I'll show you one more cool thing on top of that in a second here as well. And then I can pause. So we're not just me wandering on prompts, but as a copywriter, by the way, and a marketer, this stuff is like just like gold for me, you know. So there's a variant to this which is sort of like. And I don't have the exact phrasing on this document in front, but sort of like now give me 10 more that 10 more things that she would never admit to anyone else. Accept herself in a moment of, you know, brutal honesty and self reflection. Now this isn't the exact prompt I use, but you know, basically like, like it'll start to get you even, like it'll go even deeper. And then you can basically be like, okay, like for number, you know, for number one, feeling like a failure for not being able to lose weight. For number one, write 400 words from the woman's perspective, right? About her feelings and frustrations, right? And then like, sort of like what I probably do is I delete some of this reference stuff up above. So we just have that. But now it's sort of like again we've got like this like very specific stuff about. And you can do it for each of their pain points. And you can essentially be like, not just what are pain points does your market experience? But then like what is like what in your, your market's words, like what might they say, right? And you sort of have that. And again, you can do this for everything and you can uncover. The other cool thing I think about with generative AI and stuff like this is it will uncover really interesting things you might not think of. Like I did a, I think, you know, like, like, you know, Chris Clark and Native Path and stuff. So I did a, a turmeric thing for them. And you know, it's targeted towards like joint health. But there was like little things that I may not have thought of before. First of all, I came up with this, this phrasing of like, it feels like I have like an invisible illness, which I'm like, damn, that's good, right? Because it's sort of like the idea that like this joint pain is, is haunting you, it's with you, but like others can't see it. Nobody understands. There's a lot of like, it was like really powerful. And then, you know, people write about joint pain and they go like, oh, get on your hands and knees to play with your grandkids, like unscrew a jar. Like there's these sort of common things. But it was talking about how you Know, sitting on the sofa, you can't get comfortable, you're in pain, even just trying to watch TV at night and relax. And then in bed you're tossing and turning because you can't get into a comfortable position. And then it talked about, you know, needing to grip the banister as you walk up and down the stairs and these little details that you might not have thought of, you might have thought about walking up the stairs, but that makes it so much more like real. And it's just really a powerful adjunct. So last thing, I'll just share really quick. I mean, there's a bunch of these prompts here. I did a really cool like kind of in depth training on. It is like, you know, what you can do is like you basically can then turn around and look at like positive stuff, right? So like for example, write an emotional 1000 word journal entry, you know, from the perspective of someone who basically fixed their pain point or who struggle with their pain point but now fixed it and now how does the outside world view them? So you get both sides. Because we're not trying to like just beat people up on our marketing. It's just important to understand both, like both sides because really a lot of marketing is like, you know, promising. It's both. It's transferring an emotional state and promising that you're going to do it. So it's like, hey, you feel like you're in this state now, I'm going to help you get to this state which is a much more positive state. Right. Or even if you're feeling really good. Right. Doesn't mean that you have to work with somebody who's in a really crappy emotional state. It's like, hey, you're already a high achiever. I'm going to help you get to like the whole, a whole nother level of success and achievement. Right. So having sort of like a being able to paint a picture of what life could look like if that were to happen is pretty powerful. So I'll pause because I don't want to fire hose people. But those are just some examples of the psychographic research that are really, you know, pretty cool.
Yeah, I, this is so I. You touch on so many different things. The one thing that I think is my biggest question is the, is the prompt thing. But I want to be really specific about that if it's okay with you. Yeah, I want to show you some stuff that we have been playing around with and, and then kind of get your feedback and kind of brainstorm through making it better. If that's okay with you? Let me, let me go ahead and take ownership of this screen and share. Share screen right now.
Okay.
You see my screen, right?
Yes.
All right, so I'm going to open up ChatGPT, which I think is open but to be quite honest it times out so often. So here's a couple of things that we've done which I like. I'm geeking out over this shit. Like I was telling you before, I asked it to create an employee test to determine emotional IQ because I believe understanding the emotional IQ of the people on our team is so freaking amazing. Okay, so there's an error.
This is where playground is really good by the way. Playground basically never is never down. Just so you know. I would recommend testing playground you.
So how would I ask it again? I'm going to do this real quick and just see if I could get it going. Otherwise I prepared for this. Let me just. Here we go. Motional IQ test. Emotional intelligence test for employees can include the following components. Self awareness questions. Blah blah blah blah. Empathy questions such as this. Social skill questions. So it's telling you the kinds of questions that it could, could create. Self regulation questions, motivation questions. Okay, now we get into examples of questions. So literally it's creating the test right now. Each one of these five components. Self awareness questions, Empathy questions, Social skill questions. Can you describe a time when you had to influence others? How to. How did you handle criticism? Can you give an example of how you could. You've resolved conflict with a co worker. Self regulation questions and now motivation questions. Now it just gets geekier. Next. Here we go. Let's if this, hopefully this does the same thing as it did yesterday. It didn't. Okay. So when I asked it this yesterday, it gave me the answers as well. So it showed me how to, how to create the answer studies. So it literally said, well here's how you score this. And then here we have, here's another question that I asked it. How do you hire a great outbound. No, let's not do that one. Let's do this one. This will be even more fun. Paste create a standard operating procedure for onboarding a new employee for a small company. Now, standard operating procedures. I know from as a, as being an owner, partner, advisor and investor to so many different companies, especially when we walk into a company in our venture capital firm when we're walking in and we find these companies are so great at so many different things, but they don't have standard operating procedures or they have standard operating procedures that are super old.
Right?
Now I'm not saying by any means that this is what it's spitting out right now. For those people who are actually watching the video version. It's literally creating a standard operating procedure for onboarding a brand new employee into a small company, showing how to pre board them, what to do on the first day, what to do on the first week. For those of you who are, you know, listening to the audio version of this, you can't see this unfortunately, but it's doing a pretty good job for a basic sop. So this, I'm not saying is spitting out the final version like you were saying about the copy. This is spitting out a great template to then use either with your HR person or with you and your partners in the company or whatever to, to clean it up. So it's saving hours. I mean, if you're doing multiple SOPs, this could be saving dozens of hours. Now here's a cool one also and the reason why I'm asking you this, I'll get to in just a moment because I want to improve upon some of these to make it, to make the prompts better, to get something, to get it to spit out much, much better content. So here's, here's another one. Create an employee handbook for a business consulting firm that has 10 employees and $30 million in revenue. So here we go. An employee handbook for Blank Blank Blank consulting Firm. Welcome to Blank Blank Blank Consulting Firm. We are pleased to have you as part of our team, the employee. This employee handbook has been created to provide you with an important information about the company, its policies, benefits, responsibilities of being an employee. Please read the handbook carefully and let us know if you have any questions. Now it goes through the company overview, the company culture. It actually creates a basic company culture. So again, we'd want to personalize all this kind of stuff, but it's, it's spitting out some highly impressive templates to create all these great things. Now here's the, here's the one that I want to talk about and, and I wanted to show you those initially because I wanted to kind of ground you and say this is, these are some of the games that we've been playing with it with Chat GPT, but also with a bunch of other AI programs to try to improve upon the systems inside of our companies because there's just so many different ways to use it. But the systems is one of those ways, one of the things that we have been doing for many years and something that I've talked to a lot of companies about in the Past, I don't know if I've ever talked to you about it, is that when you have a team of people, whether they are employees, independent contractors, or vendors, I think it's super important to have a daily connection with everybody on our team. I think it's super important, at least in my culture, to send a daily. I hate to call it this, but it's a daily inspirational email so that every single person on the team knows that they're on my mind and every single day. And that. That here's a good, positive thought to lead you to start your day right. And we do that in each one of our companies. So I started doing this and I started with asking it, hey, can you give me 52? This is what I did first, just so everybody can see on my screen. I'm not going to actually run these because they were. I'm showing you the things that were not very helpful for us. I asked for, hey, can you give me 52 inspiring daily quotes for motivating employees? Now, I didn't like what it spit out from there because what it spit out was other people's quotes like Thomas Jefferson and, you know, a bunch of quotes like that. That's not what I'm looking for. I'm looking for things that are far more personal than a freaking quote that they could go and search on Google. And then I asked it, hey, can you give me 52 inspiring tips for motivating employees? And that was my mistake because that ended up being, you know, for owners or operators of a company, you know, for them to ins. For them to be motivated. And so that didn't work. And then I said, can you give me tips to have a great day at work? That was okay, but it was really super general and. But I got better. Like each one of these, the reason why I'm showing them to you is because I think I'm getting a little bit better with the prompts for this. I asked, hey, can you give me 10 tips to stay positive at work? And again, was good, but it wasn't what I was looking for. And then I said, hey, can you give me 10? There's my 10 things to say to employees to make them feel appreciated. And that was. That ended up being just statements to say to employees, Right? What I'm looking for is inspirational statements to send to send to employees, right? So my best so far is this. And I'll actually run this one. It is 10 daily inspirational statements to send employees. So when I do that, I get something that's a Little bit closer. But I'm still nowhere near. It's still nowhere near good enough for me to send to employees. Now I've been doing this inside of my companies for years and we have literally thousands of these that I wrote over the years because we just throw them into a bucket. When I think about them, when I'm talking to them as a team, when somebody says something to me in my company that I think is truly inspirational, I put it in there. But again, you see this one is starting to spit out quotes from Steve Jobs and Albert Einstein also Franklin. So this is not what I'm looking for. I'm not looking for quotes, but I would like to nail down something because I think this is so important for, for entrepreneurs to have for their employees. But more important, I think it's important for entrepreneurs to see how we improve upon the prompt so that they could get their questions answered really well. And I know you're a master at this any. So let's play.
Yes. I'm kind of playing with it, trying to see like basically I've got, I've got an idea here and I could always. I'm running the same problem that you are where I'm, I'm messing with it and I'm seeing a lot of like it telling the leader what to do. What I'm trying to see is like, like because what I'm, what I'm, where my mind goes is. Let me see here. Like it's probably a two part thing. So one part one I feel like is giving it more qualification of like I have. This is not going to get you the best output. But I have something like what are. Give me a second. Because I have it. It's actually putting stuff out there. But it's like what are 10 unique and inspiring talking points that the leader of a small business with 15 employees could send to their employees in a memoir that would make them feel inspired, motivated and noticed. You appreciated. The employees are most driven by a sense of purpose, accomplishment and meaning. Right. So I'm trying to. That's when I started playing with. If you want I can share my screen again. Then we'll take off.
Yeah, definitely.
Okay. So like stop sharing. So kind of like celebrate each of your individual successes and thank you for your hard work and dedication. Recognize the importance of teamwork and how each of your contributions is part of a collective effort. Remind your employees of the purpose of the business and how their work contributes to the success of the organization. Show appreciation for unique skills and perspective. So that didn't get me quite what I wanted. What I'm curious about is maybe something that like for each of these write a, let's say like 50 word memo the leader can send directly to their employees. Let's see what happens with that. And I think this might turn it into too much of like. But I think there's a way to fix this. So I was like one of them, but I think what I would do instead of each of those, that wasn't bad. But maybe like for number one, right, a so 100 word memoir that. So if this is for number one, it's better though. It's not. I don't think it's perfect, but you're kind of getting better. Okay, like do the same thing for number two. Let's see what we get here. It's gonna be the same thing. So you're getting, you're getting closer because now it's like for each of those, those things, right, like, so I don't know if we'll crack the perfect code on, on, on this live, but I think like if you kind of talk about like giving it more context of like who like the leader is, what the company is and then what the employees want and stuff like that. Right? And it's almost even just using the right phrasing. Like I said things before and things that kept giving me like things for the leader, but talking points was like a little bit more so. So a lot of the magic of these prompts comes into really refining and finding the right words, which is something like great for me as a, as a word person. You know, like my, my sats back in the day, like I'm not super math inclined. Like I'm okay. And with business math I've gotten better and all that, but like verbal I was like almost perfect and the math was like significantly lower. So it's like, you know, like this is a dream for me because I'm like, oh, I get to choose different words and, but, but yeah. And I think again, so if you do like part one and then you sort of have the follow up of like the memo, I think this is the, the, the path I would take. And then obviously we could, you know, you can play tuning it more.
So, so the difference between Chat GPT and Playground is it that we're able to put stuff onto the screen and then have the AI utilize what we put onto the screen as well as everything else that it's searching is that.
Yeah, like in theory, I think in theory Chat GPT is doing the same thing. But like, it just from my experience, playground just seems to be a little bit more just kind of better at it. And it can have, like, a longer string of things, I feel like. And like, whereas Chat GPT is a little bit more dicey where it's sort of like sometimes does, it sometimes doesn't. Another really cool thing that my. My partner and several of my businesses, Mario found is essentially. I don't want to butcher this, but basically you can tell it like, hey, I'm gonna give you three, like, motivate or three inspiring quotes that I. That I've shared with my team members. These come from me and original. Don't do anything with them. Just like, sort of like, make note of them and their structure or whatever. And it's like, okay. And you give it the three, you're like, quote number one. It's like, got it. Number two. Got it. Number three. Got it. And you can be like, all right, now write a fourth one, you know, based off in this style. And it will actually do that, if that makes sense. It's actually. It's super interesting. Yeah, I think actually did in Chat GPT too. So many will do in Chat GPT. So, like, watch. Let me try it. But yeah, yeah, let's.
While you're pulling that up. So that's interesting because if. If mentally we go back to where we were before and we were talking about creating these daily inspirational quotes or. Or statements or whatever it is, maybe part of the value would be putting our list of company values in the beginning. Yeah. It could see whatever your 8 to 10 or 12 values are or your mission statement or something like that, and then it can incorporate that into creating those. That's interesting.
That's a really interesting thing, I think. Let's see if it finds, like, these are like, a working thing of values for one of our companies. Right. So we're kind of sharing different people are sharing their values. But, you know, we do everything at an A level or it's enough. We seek efficiencies, not shortcuts. We celebrate new mistakes. But if we're making the same mistake twice, we're students of experience and use it to guide our decisions for the future. We embrace radical honesty, truth, and transparency. We view every customer as king or queen. We were always curious, creative, and innovative, and we were confident without overestimating our capabilities. Right. These are ones that I came up with that I really like. Well, let's say for like, like, and for me, GPT is that capacity, and I have the premium version, but I've Been lazy to sign up because I use playground mostly anyway. But like, I wonder if we feel like I'm going to give you a list of values in my company. Like do not do anything with them. Just make a note. I should find the actual prompt that varies for now. Okay, let's see if it says. If it does this. Okay, so then if I go down and I'm like, so it's like, okay, here are the values. No. Okay, using the above values, write. What should we say? Like a. Write a 100 word inspiring memo to employees of my company. Let's just see. That's pretty basic but like, let's see. So that's pretty, you know, it's not bad though for mining with the values. I mean, I memorized it, but I wonder about like sort of, I wonder if we could do something I'd be curious about. I know people I guess who are listening that watching it basically said, you know, dear employees, we are proud to remind you of the values that have guided us to success. We believe that everything should be done at an A level and seek efficiencies instead of shortcuts and basically just like summarize a lot of the values of that one. I wonder about like, what I'm curious about is if we said like, you know, given the above values, what should we do about. I mean, this gets dicey. I'm not saying you should have AI make managing or HR positions. An employee who consistently turns in, you know, C level work and is always looking for shortcuts.
Interesting.
Curious what I was going to say about that.
Should also explain employment behavior not in line with the values we should also provide employee. So, so that's interesting. But then I, I wonder, are we able to take this now again, I'm going to preface this for everybody who's going to be watching or listening to this. There's no legal advice in here. We're not neither stepping or I, we're neither one of us are attorneys. We're not giving you legal advice, blah, blah, blah, blah. However, I wonder if we're able to take this to the next level and say, spoken as our attorney or spoken as our human resource manager, how would we say that to the employee? Something to that effect? Because what this is saying is very, very general. And what I would want it to say is something like, hey, here's what we need to do. We need to have them sign a document that says that they understand that they're turning in sea level work and that they're. Because of that, they're not living up to our values and the consequence of that, because they're just saying, explain the consequences of continuing that similar behavior. I would want them to actually say the consequence of that is blank.
Right.
So, yeah, it would take a lot of tweaking and we'd have to teach it what our level of consequences are. But the goal would be for this to be predictive as opposed to just vomiting up the same thing, you know, just stated differently.
Yeah. So what, what let's say should a HR director say I just to do it as like a warning letter or something like that, you know, but say to an employee who consistently turns in, like, if there's that. Or like looking for shortcut. Let's try that. And it goes to say, like, you know, Yeah, yeah, I don't know. But, but here's the thing. I feel like if I played with this for like 20 minutes, I could get some really good stuff. Like, because you can say right A given the above, write a warning letter from the perspective of an HR manager to an employee who is not living up to you. Let's do this. You have to number them. I wonder if that'll make a difference.
But.
Some, for those who are just listening, numbering the values to value, number, let's say five. And explain what the consequences of continuing to fall short of that value would be. Let's see.
Oh, this is better.
Yeah, it's a lot better. I mean, it's a little, perhaps a little bit like harsh. You know, maybe it could be.
Here.
You'Re nicer than you.
Yeah, I think this is very, this is much more direct. And I think that direct is the best approach most of the time when we have somebody who's not living up to something that they signed up for. Right?
Yeah.
So if your behavior does not improve you, you may face disciplinary action, including verbal warning or written warning or even termination.
So.
I like this. I mean, thank you. Like this. This is exactly what I was hoping for, to be able to see how simply tweaking the prompts gives us something that gives us a leg up as entrepreneurs. Right. Because like, here's, here's the challenge that I have often. I'd be curious to see if you have this challenge as well. But challenge that I have is that, gosh, at freaking whatever time, you know, when Everybody's gone, like 7 o' clock at night, 8 o' clock at night, 3 o' clock in the morning, whatever it is, I'm festering over different things and there. And it's not always bad things like There are some things that are going on fun in my companies that I still think about. And when I give my brain a chance to relax, that's when a lot of the greatest ideas come from, come out. But also a lot of the things that we're working on, developing for the future that I'm real excited about, that's when a lot of the fun things come out as well. So if I'm thinking about something HR related, for example, and I have the ability to sit here and what did this take us? It cost us what, eight, ten minutes to go through and tweak prompts. How long would that have taken? Like it would have, it would have cost us a ton of time and money and probably frustration. Having a conversation with HR about that and going through all these different things as opposed to doing that now having a conversation with HR or directly with the employee if you don't have hr, that is now much better thought out from a. Whatever. I mean, I don't want to say from a legal standpoint because I don't want anybody to think we're giving them legal advice, but I think this is so AI. Let's get into, you know, the top ways to use AI as an entrepreneur because I think this is a really good segue because I believe one of the ways is for AI to be my brainstorm partner as an entrepreneur. And I think that it's very rare that you and I or any entrepreneur has a really great brainstorm partner that we could ask direct questions to. And if you're asking the wrong freaking question, it's your fault and you tweaking the question. But it's rare that we have the ability to brainstorm with someone who's not afraid to be fired or you know, is. Is kind of reading into their answer before they give us the answer to make sure it's in their best interest. But that it's also rare that we get a chance to ask a question, then tweak a question and tweak our question and tweak our question until we actually ask the right question. So we become better question askers, which is super important for us.
Yeah, I really, I really love that. So, you know, I think, you know, my, my major was philosophy and so you can look into a lot of, there's like a lot of philosophy around like linguistics and, and language and communication and all that kind of stuff. But it's actually to that point, yeah, it forces us to not just. I'm trying to explain about getting too weird meta, but basically when we Refine our questions, we refine our thinking, to your point. And so I think a lot of times a lot of challenges occur because of a lack of clarity in communication. And so we think we're communicating something very clearly, but it turns out we're being very general or broad or people aren't getting the meaning that we think we're imbuing into our question. And so to your point, in addition to being a brainstorming partner as part of that, that process. Yeah. You're actually, you're using. It helps refine and clarify your thinking and your communication, which makes you a more effective communicator and leader, and that's extremely powerful. Right, that's. It is very interesting to think about that because, yeah, it's like, and a lot of people I've seen come in, ask a couple questions, get mediocre results, and go, oh, AI is overrated. It's never going to replace blah, blah, blah. And it's like, no, you just didn't ask the right questions. You didn't take the time to refine. And so hopefully some people watching this might have felt that way too, or listening and you see how powerful refinement is. But yeah, I think it's a really good point, Chris, and that's really interesting, especially on the refining both questions and your thinking too. It's very interesting.
Yeah, well, I said it, but you actually did it. So I was. So it's a combination.
We did it.
So. Okay. So as an entrepreneur, I'm, I see a minimum of four different ways to use AI to really. And this is from our conversation today. Four ways have come from this meeting. Number one is in no particular order, but for me would be brainstorm Partner, which is miraculous and it does take some training and it takes a little bit of time, but, but literally you're able to spend an hour or two and then go into work the next day or go into the office the next day, a week or a month in advance. Because it's just, it really shortcuts your success curve, I think, in your ability to brainstorm through things the second way. And, and again, these are all. They sound like statements. I'm asking you also for your feedback on these. The second way is to find patterns in our data. Right. We discussed using it to create the best avatar. And you, you shared a document. We're going to put the link to the description in the description. But the. For those who are just listening to it, it's spg.com fun forward slash research. Right. And that gives them the first chapter, your, your program. But it also, I mean there's just so much in there that helps them to refine their question process when it comes to creating, getting clear on their target avatar. But a lot of other things, but, but it's, it's not just the avatar. It's analyzing all the data points inside of your customer journey and from where they hear about you all the way through to your website. What did they click on your link in the first third of your page, the second third, the, you know, the bottom, the call to action, which button do they click? And all those things we were able to study in the past, but it's very difficult to utilize that data with the advertising data, with how long they stick with us, with the products that they buy, with all these other questions that we could input into AI and then let it loosen there to study all that kind of stuff. The third way would be to build up, build, build it into our products and services. Right. We didn't touch on that, but that was one of the things that I was thinking about that I wrote down. I don't believe there's a business out there and I could be totally mistaken on this, but I. But out of the 11 companies inside of my personal portfolio, there's not one company that I could think of right now that probably will not have an AI component to either the products or services that we offer. Probably within the next 24 months, to be conservative, maybe within the next 12 and some without a doubt, because I think it'll make it easier for us not just to connect with their prospects into our customers, but have, but to deliver our products and services in a better way and to make it more valuable to them.
Right.
And the last way would be, the fourth way would be to help create systems. Right. Like we did. We created an employee. What do we create? Employee onboarding. We created an sop. We created, you know, inspirational quotes for our team members. Those kinds of systems that most companies wish they had. That at least this gives us some templates too.
Yeah, I completely agree with, with all of those ways I think I'm thinking about, I guess, you know, one of the others maybe I would add in is like Lean and Agile kind of testing. Right. So again, going back to if like Flicky or even the accounts that we're creating, all these sort of social media properties, one of the ideas, and there are a few affinities where we also happen to sell products and services. So the thought is you have like even these accounts with a lot of followers and Good engagement and everything you can take, you know, potential like hooks ideas, even like product ideas and sort of like work them into content and you know, distribute them and then see what the reaction responses from the market and comments and things like that. So you both get feedback which you can also test ideas in addition to of course testing angles, hooks, things like that. So I think it's a really good thing for, for rapid, very rapid testing and feedback. You know, I think it's a really powerful one too. And then you know, I think like obviously like it's, I think you could argue like writing partner though. I think that goes into the realm of brainstorm partner within reason. But obviously we didn't really go that too deep into that. But I mean I've. One of the things we're doing, you know, we're using AI to essentially get first drafts of sales letters in like an hour or two. Sales letter being like an infomercial typescript. Right. And it used to take like weeks to do that and, and again, just like to the point, same thing with the SOPs. These aren't like perfect polished things that you go ship to your, you know, your client or use for your own business, but they're, they're a great place to start and from there you go in and you refine and everything like that. So you know, obviously there's a lot of copywriting sort of startups, but. But yeah, and I think, you know, the last thing this is sort of all encompassing. It's just a thought I had is, you know, I bet you listen to the all in podcast as well. I'm not sure if you do or not. Great podcast, but you know, they're always, they talk about SaaS companies a lot and obviously I think, you know, one of the things that they were saying on one of the recent episodes is how, you know, most sasses are essentially just like, like workflow automation, like tools, workflow automation softwares. And really from that perspective, it's not that an AI is necessarily a SaaS, but it's really similar. A lot of it is that just really is going to like, it automates and expedites and creates workflows, which is just extremely, extremely powerful. And so I think that's, you know, that alone shows, I mean, how big is the, the global SaaS industry? You know, Salesforce alone is whatever it is, like a hundred billion dollars plus or whatever. And you know, so it just shows like the real power I think of AI. Just think about how it automates workflows as well.
Yeah, Yeah, I agree. I mean, it's, it's, it's exciting. Like we started this whole podcast with saying I very possibly could be the biggest disruptor and, or biggest opportunity of our generation. It's a lot to say. Like, there's, there's a lot that happens in a generation, but this is, this is pretty spectacular and it's going to have a big impact on everything. In a good way, I think. Like, it's, I'm not saying that I want robots to take over the world, but I'm saying that our ability to deal with artificial intelligence and, or robotics, our ability to communicate with them properly, will dictate the responses that we get from them. And those responses can help significantly improve what we are delivering inside of our businesses and how quickly we grow our businesses and how valuable to go back to something that you were talking about, how valuable your company is for increasing multiple time of sale. Right. Which is a huge component of the great majority of companies that you and I both have.
Yeah. And one other note I'll make is I kind of like, I look at this idea of like meta creativity because people, some people go like, well, it's, you know, especially for, for marketing type stuff like, wow, it's, you know, doing it for you. People are going to not even be creative. They don't have to think, they just push the button. But it's like, I think that's complete bs, right? I think the people who already weren't deep thinkers or creative thinkers. Well, sure, but that was true before. For people who are creative and who are, you know, kind of deep thinkers, it just gives opportunities for more creativity because it's like, how do you layer these things on top of each other? How do you combine them in interesting ways? How do you generate the unique prompts? And not only that, but you're conserving a significant amount of brain power and mental energy that would have gone to tasks that were important but not necessarily actually creative or high value. So going back to like the warning letter we did, right. It's like, that's going to be very important to have, but like you having to take the mental bandwidth and energy and that expenditure versus just having it written and now like you have that, you know, the gas tank stays full longer. So I think you can just be a way more productive and creative human because of this stuff. And, you know, you can worry about the singularity, but we're probably still a couple decades away from that. Who knows? Also, I can sit around, worry about it all day, or I can you know, if I'm selling a bunch of companies and you know, a billionaire, I'm probably gonna have a lot more options for how to be safe from the singularity anyway, so I'll take that path personally, I'm good, I'm, I'm good with that, but, or by the way, even to influence the path of things. Right. Not just so like I'm go be safe and like go off to like Mars and everyone else is in trouble but like, you know, you can have more influence. Right. So I like, it just doesn't make sense to ignore and hide from this stuff and put your head in the sand because like all that's going to happen, you know, keep your head in the sand and your, your ass just gets sunburned. Right. So I think like, you know, it's much better to face this stuff head on and, and have an impact and influence the direction things go.
Yeah. And AI has been around for a bit Chat GPT just for a couple of months and for, for, I mean, I literally feel like I'm behind the times on chat GPT and it's only been around for a couple of months because I know people who jumped in. I literally was, was, was on a business trip, sitting at a board meeting and one of the guys at the board meeting was playing around the day that it was introduced saying, have you tried this yet? And I'm like, I don't have the time. Like I'm just, I'm spread thin right now. So no. And then a couple of weeks later I was like, damn. Like I, I feel like he's ahead of me now, even though it's been a couple of weeks. So just imagine flash forward into the future a year, two years, five years down the road. Companies, companies that are not understanding how to maximize this. The only analogy that I could give is many years ago when I, when I owned those health clubs, I remember walking through one of my clubs. This is in the 90s and 1990s for those of you who are not old enough to understand what that is. And I was talking to one of the members who was asking me why we didn't have a website for the company. And I'm like, well, because I don't, because I'm a physical company, I don't need a website. It's hard to even say that without laughing, right? Every single company needs a website. It's part of the, part of business. That's what this is going to be. Every single company needs an AI component. At least one, if not an AI component to every part of their process.
And things are moving so fast and will continue to move so fast that the longer a company waits to embrace this and to incorporate AI into their systems and processes, the harder it's going to be to catch up, I think, with those who are embracing it now as well. So, to your point, I totally get what you're saying, but of course it's still early enough that anyone jumping in here is good and the technologies will keep evolving and changing, of course. But there's going to be, if you look at the classic product adoption curve, the crossing the chasm type thing, it's like there's going to be, there's all the, like we're, right now, we're sort of arguably with. It's weird. I don't know, we're in the early adopter slash, maybe early majority with ChatGPT specifically. Although a lot of other AI stuff, we're still all the way over on the innovator side. But like, there's still going to be a lot of people who are the laggards and the majority. And those people are really going to be, have a hard time keeping up because if your competition is just so much more efficient in their operations, there's so much more efficient. And their output, if they're testing things way faster than you, you know, if they're sort of creating content, creating copy, creating collateral, incorporating AI into like customer experience, like, they're just. I don't know how you could compete with that. Right. It's, it's, it's, you're gonna be in a lot of trouble. And the, the wider the gap gets, the harder it is to cross the chasm, so to speak. Right. So, yeah, I hope, hopefully people, as many people as possible can jump on because there, there's so again, we keep saying there's just so much opportunity right now. It's really exciting.
Yeah. And it's not just in business. Like, I, I know we keep rehashing the exact same thing and using different words, or at least I am. But, but if, if somebody's listening to this and they believe that, wow. Well, that doesn't have anything to do with my business, my industry, my company, my team, whatever the heck it is, it has to do with you. Like your ability to sit there and brainstorm with something that could give you instantaneous, extremely crystal clear answers to your questions and help you process and think more clearly. That makes you a better leader. It makes you a better, better, better, better CEO. It makes you better able to handle a Negotiation. Right. It is so vital. I think it, I think it literally collapses time frames when it comes to you absorbing information and becoming a better thinker. But anyway, I mean we've, we've said it 50 times in 50 different ways so far. But Stefan, thank you so much, man. We, we. You. You shared a bunch of links. I am going to make sure that at least most of those wind up in the, in the description, certainly the one to, to you. And also prior to us recording, you mentioned that you have an AI Facebook area where you discuss AI related topics. It was way too long of a URL to mention right now, included numbers and like that. So we're just going to go ahead and put it into this, the description to make it easier for everybody, if that's okay with you. But any, any parting words that you have while we wrap up.
I, well, I really enjoyed the conversation, so thanks for, for having me. And it is such a exciting space. I feel like there's so much, you know, maybe we'll do part two one day because I feel like there's even more stuff we could have. I'd love to for sure, but I'm really happy I got to come on and share with people and I just would challenge people to really try to get, try to incorporate AI and these tools into like more of your systems, processes, workflows and whether it's for business or to your point, you know, with your, your brainstorming and clarifying your own thinking. And because it's, I think you're just going to see. I wrote a little post about this that I can't, I don't know, get great reach, but basically the power of short term thinking, which seems funny because we asked about long term thinking. So I think you still need a long term vision and you need your, your principles and your values, which can change, but they're pretty slow to change, right? Over like a decade or whatever it is, maybe some change. And you and I have talked about that before, Chris, but, but a lot of like planning for like sort of five years. Like yeah, you can do it, but there's also so much you can do in three and six months. So I think the ability to be agile and adapt and change and then understand that. But it's a different mindset. It's like what used to take you two years, you may be able to do in three months or six months or in some cases what took you a couple of weeks, you can do in a day or two. So you really have to embrace that thinking, which is, I think, actually a very you know, it's an intense shift to make because it alters reality in a really real way. But that is what is happening, happening. And if you can sort of shift your mindset around it, I think you'll be in a really good position. You'll be shocked by how fast you can grow, how many things you can do, how much reach you can have, and ultimately, yeah. How much more you can help your customers and create more value on the world. So that would be my my last sort of thing to share.
Yeah. Listen, brother, it was, as always, wonderful to hang out and talk with you about this, but the next time, let's do it face to face so that we could be sitting down, and then we could go out to dinner afterwards. But thank you so much for your time.
Thank you.
More from Stefan

Why Understanding Product-Market Awareness Is More Important Than Ever in 2025









