Short YouTube clip (by Christina Hall) diagnosing why online business sales stall: inconsistent branding erodes trust and confuses audiences. The speaker recommends establishing structured brand guidelines and a brand strategy (a blueprint/roadmap) so all online touchpoints stay on-brand; consistency builds trust, and trust leads to sales.
Chapters
This is exactly what you need to do if your sales are stuck and you don't know why. First, I want to talk about your branding. Is it consistent at all? And do you know what consistent branding looks like? Inconsistency causes micro erosions in the trust that you are supposed to be garnering from people, especially if you're an online business. And these inconsistencies subconsciously confuse your target audience and make you look untrustworthy. Because consistency is something that the human brain looks for and needs in order to curate trust. And if you are inconsistent across all of your online platforms, you. You're not garnering that trust. And trust is what people need in order to invest their money in something. What you need is a structured brand, brand guidelines, and a brand strategy that's going to create the consistency for you, almost like a blueprint or a roadmap. You need something to refer to so that every time you're showing up online, every time you're posting something, every time you're updating your website, you are staying on brand and infusing that consistency into your online presence. Consistency builds trust, and trust leads to sales.