Thomas ZoebeleinHero Group AI · Co Founder at Hero Group AI

How To Fight Body Shop AI Insurance Denials and Win.

Name: How To Fight Body Shop AI Insurance Denials and Win.
Uploaded: 2026-09-11T03:03:05+00:00
Duration: 1 min
Channel: Thomas Zoebelein
Description: The video presents a short, staged conversation between a body‑shop representative (Speaker A) and an insurance AI bot (Speaker B). Speaker A repeatedly…

11 Sept 2026 · 1 min

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The video presents a short, staged conversation between a body‑shop representative (Speaker A) and an insurance AI bot (Speaker B). Speaker A repeatedly requests coverage for protective measures such as plastic covering, overspray masking, and color‑matching, only to receive a series of blunt "Denied" responses. After a dramatic appeal referencing pop‑culture figures (Tony, Vin) and a plea to reconsider, the AI briefly shifts to "Reconsidering" before finally approving the claim. The piece uses humor and exaggerated dialogue to illustrate the frustration of dealing with automated insurance denials and to suggest that persistence and strategic language can sometimes overturn AI decisions.

Cover car, mask for overspray. Why'd you deny it, insurance AI bot?
Denied.
You denied me putting plastic over the rest of the car so I don't ruin it?
Denied.
Spray out card color tint and match?
Denied.
How are we supposed to match the color? What am I, Picasso?
Denied.
Well, at least we know Tony can defend them. Pay the check, Vin. It's time to go. Are you ready to reconsider?
Denied. Denied. Denied. Denied. Reconsidering.
Okay, okay. Approved. Approved. Tony, where are you gonna find cement shoes to fit that thing? It's awful dark in here.
Was it something I said?