Thomas ZoebeleinHero Group AI · Co Founder at Hero Group AI

Nikki Numbers : Coffee Money

Name: Nikki Numbers : Coffee Money
Uploaded: 2026-07-08T12:58:35+00:00
Duration: 1 min 45 s
Channel: Thomas Zoebelein
Description: A breakdown of why coffee costs $4.50 in Brooklyn, then a story about Tony who used proper documentation to recover $4,521 from an insurer for a Colorado…

8 Jul 2026 · 2 min

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1:45

A breakdown of why coffee costs $4.50 in Brooklyn, then a story about Tony who used proper documentation to recover $4,521 from an insurer for a Colorado shop. Well-documented shops deserve to be paid for what they can defend.

Chapters

2 coffees and 2 cannolis for Vinny. 2 cannoli here. Nicky, you ain't drinking nothing? I cannot bring myself to pay $4.50 for a cup of coffee. Oh, here we go. Ran the numbers. Current market rate on coffee beans, water, mug rental, labor, overhead. I cannot justify the markup. Nicky, this is Brooklyn. You ain't getting a cup of coffee for 2 bits no more. 2 bits? What are you, George Washington? Laugh all you want. Numbers matter. Speaking of which, you heard from Tony? Vinny, tell him about that one shop. Colorado? Yeah, that one. Tony went through a short pay and found 16 rebuttal findings. 16. 16? Built the case with OEM procedures, CCC not included logic, and defensible documentation. You know, his whole routine. What's the number? Put $4,521 right back in the insurer's face. Professionally? Yeah, professionally. Now put that in your ledger. Tony did the heavy lifting for him. That's what Tony does. He makes the argument harder to ignore. That'll almost pay for a cup of coffee, Nicky. I've already stopped listening to you, Sal. Great shops should get paid for what they can defend.