Tim Frey talks about burning bridges early in his business through emotional reactions to staff and clients. He credits his survival and later success to learning emotional regulation and pausing before making decisions, work he had to do on himself.
I probably was the craziest business owner in the world. Like super crazy. Yes, you're allowed to feel your feelings, but they shouldn't cloud your judgment. You're frustrated at a team member for not doing the job. Should you show up to the next team meeting, be catty, be make them feel like, no, of course not. But people do.
When I first met Tim, he was running his gym basically off pure emotion. Tim doesn't really give a F about what people think for the most part. You should have met him in his early 20s because damn, it was crazy back then. He would just like burn his bridges all the time. All the time.
Staff members, clients.
Doors, burnt bridges. Like every bridge was burnt. One of the things you've had to learn, and I've had to learn as well, is to emotionally regulate, to not bring that knee jerk reaction to the business and take a moment and figure out what you're feeling and why it's happening and then go and run the business.
When someone says, done the work, I've done the work. I had to release my demons. I had to get through all my angry emotions. I had to go deep into it to become the business owner I am today. And without doing that stuff, I don't think we would have what we have today. Cause I would have like, I would have burnt it down.
