Tim Frey advises managers to assess a virtual assistant's (VA) true capabilities by assigning challenging, out-of-wheelhouse weekly tasks — "throw them in the deep end" — because limitations are often a manager's mindset rather than the VA's ability to learn and grow.
How will I know my VA's capabilities? So finding out my VA's capabilities after I've gone through the initial period of just working out if they can do it or not is I throw them in the deep end and see if they can swim. Okay. So I will just load them up with weekly tasks. I'll ask them to do stuff that's well outside their capabilities. A lot of the times the limited capabilities of the VA are not down to the capability. It's your mindset around what they can do. Okay, they are very capable of to learn and grow and get better. But a lot of the times we're scared to give them tasks because we think it's outside of their wheelhouse, when in reality it's just outside of our wheelhouse in our head.
